We stayed for 3 nights in July as the first leg of 2 weeks in Alberta & BC. We booked the whole thing as a package with Prestige Holidays. We were upgraded on arrival to a superior room, with king bed, which was 6 foot wide! Very helpful front desk staff, free parking, all public areas were very spacious, and was generally very quiet throughout our stay, despite it being a large hotel.
Our room was on the top floor, overlooking side street & front main street. We didn't hear any traffic noise overnight, slept with windows open (town was really quiet after about 11pm). Amazing views towards mountains and straight down Banff Ave (ask for room with view, as not all have one like this).
Location is excellent - right on the edge of the main shops / restaurant area, very easy to walk to (2 mins). Safeway is opposite, which is handy (be warned - the prices are extortionate!).
The room was a good size, with separate seating area, minibar, large tv. Bathroom was huge, and well stocked with toiletries, kept very clean. The bed was really comfortable, deep mattress, lots of pillows.
The room has a fan for cooling, above the bed, which was effective, but as the weather was over 30 degrees during our stay, the air in the room was very stuffy and dry, as the windows were quite small and did not seem to let much breeze in, which made sleep a bit difficult despite the huge, comfy bed. This was the only downside.
Breakfast in Ricky's bar in the foyer was amazing - ours was included in the package, and we could select from anything on the menu (pancakes, omelettes etc). The portions were huge, and the quality amazing, really friendly staff - perfect start to the day!
We would thoroughly recommend this hotel - excellent location, room size and breakfast, enjoy!
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