Reading a lot of the other reviews we must have stayed at a different hotel. Overall the hotel is good, our room was lovely, yes it didn't have a fridge which would have been nice but that's not the end of the world. The staff we met were friendly and helpful and the hot tub was lovely after a day canoeing and trail riding. We had breakfast the last morning and felt it was good value. The location is excellent as are the car parking facilities. The only downside was there was a noisy group in the second night who should have been sorted out, as you have to sign a form when you check in to say you will keep the noise down, good idea as long as the night staff monitor it. We are hoping to go back to Banff next year and will certainly consider this hotel in future.
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