Excellent first time stay here over the Family Day weekend. Best location of all Banff hotels right on Banff Ave. at the edge of the main shop/restaurants - everything was within a few minutes walk. Secure underground parking was appreciated, and the staff here are friendly and helpful. Our room was a premier queen which had a great corner view up Banff Avenue. Nice large room at great rate at the hotel's website - Explore the Rockies package which was lowest rate (better than AMA or Expedia) and included passes for gondola and hot springs. Very comfy beds, nice linens, bathroom was updated and spotlessly clean. Only issue was no air conditioning, so was a bit warm, but easily solved with opening one of the many windows.
No hotel food service, but nice modern Ricky's restaurant in the lobby. Our breakfasts there were very nice - good food and service and very reasonable prices.
Hotel and rooms are a bit dated in decor, but location, cleanliness, price and staff more than compensate. We will be back. Highly recommended.
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