The check in staff were friendly and helpful. Our room was spacious and clean. It also had a good view of the mountains. The only thing that might be an issue is that there is no air conditioning in the room and it was really hot when we were in Banff. However, opening the windows worked fine. We had Breakfast included in the stay. What was on offer was the 2 by 5. Which was 2 of 5 different things. The restaurant staff seemed surprised when we said that would be too much food but were happy to replace it by something smaller.
We loved Banff and enjoyed going up Sulphur Mountain.
We would definitely come back to Banff and stay in the hotel again.
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