I booked at the Banff Avenue Inn to take advantage of their 'Breakaway' package - billed as a relaxing getaway for Mom and Dad. The $139/night price tag included breakfast, admission to the Hot Springs and a 30 min massage. All staying in the Queen suite with a fireplace and jacuzzi. Sounds great, right? My first issue was our room - right by the lobby and dining area/bar and it would seem our door was hastily constructed of tissue paper, as we heard everything that transpired out there until about 12:30 am. Not a room I wish to relax in. Secondly, the bathroom. Neither of us were willing to use the jacuzzi - it just wasn't clean enough for me to get into naked. Hard water stains were all over the tiles, crusted on the knobs and partly obstructing the faucet. I think the grout used to be white, but is now some shade of yellow. A bottle of CLR and some elbow grease would go a long way. My third complaint was with the TV in our room. When we went to turn it on, it wasn't working. My husband went to the front desk to inquire and was told 'Oh right, we knew about that. Sorry, we forgot to mention it when you checked in. Did you want to watch tv?' Our stay was booked several weeks in advance...they knew we were coming and didn't bother to repair/replace the tv. We waited while they brought us another one. Not a big deal if it just happened, but again, they knew about it. Overall, this hotel might be fine if you aren't worried about cleanliness and want a place to put your head at night while you ski all day. If, however, you want a smidgen of peace, quiet and/or a clean environment, this isn't the place for you.