This is a great hotel for a skiing vacation but not for a weekend away retreat.
Upon on arrival the staff were quite friendly but it ended there. We stayed for three nights and our room was only cleaned once. They claim to have wireless internet but the truth is that there was no signal (not even a weak one) from our room. Our room overlooked a gas station garbage can bin. We booked weeks in advance and the hotel was not full so I was dissapointed in the room they gave us. Parking is at a premium in Banff and this hotel does not have allot of spaces to park in which I can see being a huge problem in high season.
On the positive side, everyday there were fresh baked goods each afternoon - very nice touch. There is an open bar with very reasonable prices although we never tried it out. The free breakfast has a variety of options and is a good continential spread. Although the rooms are older they are in decent shape..some staining on the carpet but overall clean.
Basically, you get what you pay for. It's cheap and if you are not spending allot of time in your room then you will probably be happy with it.