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“Very good hotel” 4 of 5 stars
Review of Irwin's Mountain Inn

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Irwin's Mountain Inn
2.5 of 5 Hotel   |   429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada   |  
Hotel amenities
Ranked #11 of 31 Hotels in Banff
Certificate of Excellence 2014
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Very good hotel”
4 of 5 stars Reviewed 2 weeks ago via mobile

Very good hotel, clean and tidy and the staff were excellent.
The hotel is situated approx 200m from main St and only 40m from the ski bus stop.
My room had a queen size bed, balcony, fridge and a jacuzzi type bath.
The hotel also had excellent free wifi.
This hotel was probably built in the 80's so it isn't Ultra modern but everything functioned in the room and they were very comfortable room.
I would definitely return.

Stayed March 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, 6 days ago
Thank you for your most recent review and your recent stay with us. I am so glad we fit the bill on convenience and comfort. Our ski season is such a unique treat in the Rockies. There are so many people to meet and the bus ride to the hill is an adventure in sight seeing. Truly I am glad our cleanliness and customer service met your standards. I sure hope you return again soon. And thanks for choosing us.
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376 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
Mobile, AL
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I enjoyed our stay here. We had a good room and a short walk away was the main lobby with a stunning view. I had to go to the lobby for wifi but that was ok. It also had a fireplace and hot chocolate :-) They let us borrow bear spray for hiking but thankfully we did not need it. The hot pools that we did not try also had the same great mountain view.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, 6 days ago
Thank you so much for your most recent review. I am so glad to hear you enjoyed your stay with us. Our front desk tries so very hard to make the little touches count. The bear spray can be a good thing to carry on hikes around the Banff Township and trails. I do apologize about our WIFI. We have recently beefed up our WIFI signal so that there are no dead spots in the hotel. But you hit the nail on the head regarding the views of Banff. There is nothing that beats them. Please come back and join us at the Inn soon. We look forward to seeing you again.
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Senior Contributor
29 reviews 29 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We did not make reservations and happened upon this hotel. It was clean and the front desk staff were very friendly. We ended up with a top floor room with a small living area and bar. Exceed our expectations and we would stay here again! Unexpected gem.

Stayed February 2015, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, 3 weeks ago
We sure love hearing stories like this! "Unexpected Gem" is our goal and it's a huge compliment for us to receive. We sure love to hear that your stay was a good one. Glad that the third floor hit the spot. We love hearing of us being discovered for the first time. This makes us excited that we were able to please you on your stay. Please do stay with us again soon. We sure love to make a good first impression and we love to see you coming back again and again. Thanks for your remarks and our staff will sure be happy to read this review. Thanks again.
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Caledon, Canada
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had not pre-booked our stay in Banff. I called Irwin's and they were very friendly and accommodating. The rates for Banff were excellent. The rooms were very clean and spacious. We will definitely stay there again.

  • Stayed January 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, 3 weeks ago
We are so glad we fit the bill on short notice! Our goal is to help everyone find a room on their stay in Banff. And we are glad you chose us! Our staff work hard on making check in and check out painless. We always want that process to be easy and efficient and for you to get to what you wanted to do in the first place-Enjoy Banff! Thanks for your comments and we sure hope you return again soon.
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Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here for a weekend and would stay again for sure. Rooms were clean, quiet and staff was great. A very short walk from downtown Banff and restaurant in hotel offered great food as well. Underground parking was a very nice treat also!

Stayed February 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, 3 weeks ago
Thanks for staying with us on your most recent holiday in Banff. We so appreciate your comments and remarks about our hotel and staff. I am so glad you found it favorable and we sure hope you will consider us again on your return. When you do, book direct and get the best price at the hotel. Our goal is to have you call us and bring the best value to your stay. Thanks again and we sure wish you well on your journey.
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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 20, 2015

Irwin's Mountain Inn is a great place to stay! Front desk staff are friendly and helpful when requests are made, be it more towels or assistance for parking lots. My party had a huge room for 5 with 2 queen beds and one sofa queen bed.

There was a microwave, a coffee maker and coffee and tea available in the rooms for use. The room had a view of the rockies that were just behind.

The hotel is located along the main road leading into Banff's downtown area. It is only a few minutes walk into downtown for food and shopping.

  • Stayed February 2015, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, 3 weeks ago
I am so glad that you took the time to write a review for our hotel. We are so happy to hear that the Front Desk was making a difference. They are trusted advisor's who work hard to ensure all your requests and questions are taken seriously. We are very grateful you took the time to highlight this. We take all comments seriously. Thanks again for your remarks and we hope to see you again real soon!
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Northamptonshire, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 13, 2015

I've stayed here twice now (2012 and 2014) and would not hesitate in booking again should I ever go back to Banff. The hotel is brilliantly located, the rooms are great sizes, and the staff are always friendly.

The hot tub is a massive bonus - we made the most of that after a couple of 'hard' days exploring Banff.

The underground car park could be an issue for anyone with a big truck, but with us having rented a small car this was no issue for us, and there were always plenty of spaces.

This hotel is a hidden gem!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, 3 weeks ago
Wow! We sure appreciate your review and your stay with us. Thanks for your kind remarks and we sure appreciate your feedback. We take every review serious and it impacts us. Your honest assessment is what we are looking for. Thanks again and we sure hope you return to Banff soon. Thanks again!
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Additional Information about Irwin's Mountain Inn

Address: 429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#11 Family Hotel in Banff
#15 Romantic Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Irwin's Mountain Inn 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
The Irwin's Mountain Inn is located in the heart of the majestic and world class destination known as Banff, Alberta, Canada. The Irwin's Mountain Inn is a 65 room hotel with a variety of rooms and suites. This family owned and operated hotel is perfect for the budget minded traveler. Beautiful, comfortable, affordable and reliable; enjoy the beauty that is Banff and the great customer service at Irwin's Mountain Inn. Our hot tub and sauna are the perfect amenity to relax in after a long day of skiing, shopping or sight seeing. Located on Banff Avenue, Irwin's Mountain Inn has bus transportation to downtown or to the ski hill right outside its front door. Ask our Front Desk agents about activities and tours that are perfect for you! ... more   less 
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Also Known As:
Irwin`s Mountain Hotel Banff
Irwins Mountain Hotel
Irwins Mountain Banff

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