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“Great Location!” 4 of 5 stars
Review of Irwin's Mountain Inn

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Irwin's Mountain Inn
2.5 of 5 Hotel   |   429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada   |  
Hotel amenities
Ranked #9 of 34 Hotels in Banff
Charlotte, North Carolina
Top Contributor
152 reviews 152 reviews
23 hotel reviews
Reviews in 47 cities Reviews in 47 cities
62 helpful votes 62 helpful votes
“Great Location!”
4 of 5 stars Reviewed July 5, 2014

We had the pleasure of spending three nights here. This hotel is not new and is showing its age. Having said that our room was spotlessly clean and the beds were comfy. We had a small kitchen area with a microwave, frig and sink. The hotel is located on Banff Ave within easy walking distance to the shops and restaurants. They have parking but I preferred to park on the street since their lot is tight. There is a restaurant that serves breakfast, lunch and dinner. The staff was friendly and helpful. Our only complaint was that the air conditioner was difficult to operate. I would definitely stay again.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, July 8, 2014
Thank you so much for your recent review of our property. The Irwin's hotel has been around Banff since 1967. Family owned and operated, the Irwin's is a family friendly hotel that focuses on the little touches to make every stay enjoyable. From Air Conditioned rooms to free parking plus the added comforts of free hot tub and free wifi, we look to make your stay pleasurable. Our staff is friendly and helpful and we work so hard on ensuring your experience in Banff is memorable so they are trained to point you in the right direction. With just 2 blocks from downtown, the Irwin's is the perfect fit for your stay in the world class destination, Banff.

Book directly with us on your next stay. Our best rate is achieved by booking direct at Irwin's. Or go online to our website and book directly online for the best rate. Come again soon!
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357 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Philadelphia, Pennsylvania
Top Contributor
50 reviews 50 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed July 4, 2014

Hotel accommodations were modest and plain, but it fit the bill for what we were looking for - reasonably-priced lodging for our first night before a long week of hiking and camping. The beds were comfortable, the showers were clean and well-maintained, there was an in-room mini-fridge, and the front desk folks were nice. Our room had a window AC unit, which kept us cool in the June evening, but I can see this being a problem on hot days. As with most of the hotels in the Banff area, there are locker rooms for skis and snowboard if you are traveling during skiing season. As mentioned in other posts, parking can be a bit of a challenge if the Inn is booked. The tight lot makes for very careful and interesting parking methods! Situated on the main street of Banff allows for a 5 minute walk into and out of the bustling "downtown" area, which allows for a quiet night's sleep.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, July 8, 2014
Dear Guest, thanks for your recent review. It is appreciated that your stay met expectations and you were pleased with our humble facilities. Thank you for highlighting our location and reminding our viewers that we do in fact Air Conditioning in every one of our rooms. Please come again soon.

When you do return, remember to book directly with our hotel. Our front desk is open 24 hours a day. Or book online with our website reservation system. Book direct and save!
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Edmonton, AB
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 3, 2014

There was nothing special about Irwin's Mountain Inn but nothing major to complain about either. The front desk staff was friendly, and the room was clean. The bed was comfortable, and the balcony overlooking Banff Ave was a nice option. Parking was a bit of an issue - the underground parkade is small and not recommended for any vehicle bigger than a small SUV. Surface parking was limited as well; we ended up parking on a side street, which wasn't a problem. Another issue was the air conditioning unit (room 257). The unit itself was fine, but the space surrounding it wasn't sealed to the outside, so we could hear street noise through the cracks, and on a cold day, I'm sure the room would cool off if the heat wasn't on. The bathroom sink/hair dryer is actually outside of the bathroom, which may not be to everyone's liking. Overall, pretty good value for a Banff hotel.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, July 4, 2014
Thanks for taking the time to write your review of your stay with us. Irwin's has worked hard on listening to our guests surrounding the Air Conditioning at our property. During the hot Canada Day week, it truly was a benefit. Our staff are so very good at welcoming you to Banff and to the experience that is Banff. Our restaurant is second to none. Our rooms are clean and comfy and best of all affordable. What makes us special is our touches of care for the guest and we hope you experienced that.

I hope you will stay with us again and when you do, please book with us directly. Book direct and get the best price guaranteed. If you find a price online lower than our website, let us know and we will meet the price guaranteed.
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Red Deer, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 30, 2014

What a lovely discovery this place was! I heard about it through my sister, who had stayed there before. Unbelievably good value for your dollar. Room was clean, quiet, had coffee and a hair dryer, plus a few other things. The only thing we didn't like was the HOT room and the very noisy air conditioner which of course, we couldn't run during sleep. Nevertheless, we opened the window and the night air eventually cooled the room. Best of all, Irwin's is joined to a very good restaurant (I forget the name but it sounded Spanish) where we had a delicious and modestly priced breakfast. Loved the underground parking too. Well done, Irwin's!

Room Tip: Our room was on the second floor and I have no improvements to suggest or recommendations to make.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, July 1, 2014
Let me start by thanking you for this most kind review. I want to highlight your experience with our great staff. They are so enthused by comments like this and we are so excited to have you return. That speaks of a crew who care for more than just getting you checked in and out without issue. They love to point you in the right direction for events and sites. Also vital, is our El Toro partners, who I must tell you are the best restaurant owners in Banff. They work round the clock to ensure a guest experience with food and beverage is top notch and the atmosphere is enjoyable. Their food quality is second to none and I am so glad that you mentioned them in this review. They will be pleased.

Remember that when you book again, call us direct for the best possible price! Our front desk is open 24 hours a day. Please take the time to get the best rate guaranteed when you call us direct or book directly on our website!!!
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Rochester, New York
Top Contributor
107 reviews 107 reviews
62 hotel reviews
Reviews in 43 cities Reviews in 43 cities
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed June 29, 2014

Picking a place to stay in Banff that won't break the bank is not easy, particularly if you need a good night's sleep to go hiking in Banff and Jasper National Parks the next day. However, Irwin's fit the bill for our one night stay! While the room was slightly small, it had plenty of furniture which all seemed relatively new including two incredibly comfortable leather chairs! Bathroom was decent size and bed was good since we slept like babies. Only a 3-5 minute walk into town and far enough away from the hustle and bustle and noise of the main district. Would definitely stay again if in the area, despite the incredibly tiny parking garage!

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, July 1, 2014
I am so glad we fit the bill! And so glad the price was right! We try so hard to meet the budget minded traveller and our staff are fantastic at ensuring your stay is a pleasurable one. Our housekeeping is second to none with our Star Quality Housekeeping award for 2014. We have worked so hard to ensure comfort and price meet reality. Our free parking is a treat in Banff and our hope is that for relaxation and experience, you will remember us for years to come.

Please come again and book directly with us for the lowest possible price. Don't hesitate to call us 24 hours a day. Our Front Desk/Reservations desk will be happy to assist you.
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Winnipeg, Manitoba, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 28, 2014

There is barely any parking.
Parking for Cars is underground, if you park in the tiny lot, they ask you to move it.
I would not recommend staying here if you have a Truck or larger vehicle as chances are high to getting scratched in the small lot.
They never called us to tell us there was a large Race on the main street and it took us a extra 30 min. to drive around to enter on the opposite side.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, July 1, 2014
I am so sorry that your stay was marred by your parking experience. We try so hard to accomodate our larger vehicles by placing them in our TOUR BUS parking when it's not being used. My sincere apologies and despite this inconvenience, I hope you will give us a try. Our staff work so hard to help find you parking when the challenges arise, they are marvelous at this. Please try us again soon and call us at our front desk which is open 24 hours for any questions or concerns. It's always good to check out busy Banff for events and traffic changes before booking. The town of Banff website is a great site to see what's going on. Thanks for your review and I hope this will not deter you from staying with us again.
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bastrop, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 21, 2014

Cons: Parking got a little crowded on the weekend, (we always had a spot though). When you come in from the parking garage through the hall area it smells a bit, however the laundry room is on that floor as well. (No deal breakers there which is why I kept the 5 rating).

Pros: Everything else, I was floored to see a Jacuzzi tub when I walked in my room. Especially since I'd gotten a steal of a deal by price matching online. The staff was AMAZING. They helped with numerous things. The room was cleaned daily, very spacious, and very relaxing. Best sleep I have ever had in a hotel, the beds and pillows were super comfortable. Enjoyed having a fridge and microwave in the room as well. The hotel is located perfectly to walk downtown and enjoy Banff. I would definitely stay there again.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, July 1, 2014
So glad you stayed with us! Thanks for your most honest review. Despite some of the parking woes we have during the busy summer season, our parking is FREE. That isn't always the case in Banff and we are proud of that fact. We do have overflow parking with our sister properties next to us and we do offer free underground parking for cars and minivans. Trucks and SUV's are able to find their way out in our back courtyard parking. We have our parking well marked and signage is clear. So glad you enjoyed our spacious rooms and the clean and crisp nature of our presentation. We work so hard on making your stay memorable and just like a home away from home.

Please remember to book directly with us at our hotel. If you are looking for the best possible rate, call us and we rate match to ensure the price is right for you!
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Additional Information about Irwin's Mountain Inn

Address: 429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#10 Family Hotel in Banff
#15 Romantic Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Irwin's Mountain Inn 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
The Irwin's Mountain Inn is located in the heart of the majestic and world class destination known as Banff, Alberta, Canada. The Irwin's Mountain Inn is a 65 room hotel with a variety of rooms and suites. This family owned and operated hotel is perfect for the budget minded traveller. Beautiful, comfortable, affordable and reliable; enjoy the beauty that is Banff and the great customer service at Irwin's Mountain Inn. Our hot tub and sauna are the perfect ammenity to relax after a long day of skiing, shopping or sight seeing. Located on Banff Avenue, Irwin's Mountain Inn has bus transportation to downtown or to the ski hill right outside its front door. Ask our Front Desk agents about activities and tours that are perfect for you! ... more   less 
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Also Known As:
Irwin`s Mountain Hotel Banff
Irwins Mountain Hotel
Irwins Mountain Banff

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