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“Good Value, Good Location, Clean Rooms” 4 of 5 stars
Review of Irwin's Mountain Inn

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Irwin's Mountain Inn
2.5 of 5 Hotel   |   429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada   |  
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Ranked #10 of 33 hotels in Banff
Red Deer, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Good Value, Good Location, Clean Rooms”
4 of 5 stars Reviewed April 29, 2014

Stayed here for one night in a 2 queen room. Rooms have been recently renovated within the last two years. The rooms were average size, clean with comfortable beds. The staff at check in were friendly and accomodating. The underground parking was a bonus. I found the room price cheaper on tripadvisor so I contacted the hotel and they matched the price I found it for. I would definetly stay here again. Hallways were clean but they use a cleaning product that has a stronger odor however we could not smell it in the room which was a good thing. I would definetly stay here again.

Room Tip: Ask for an upper floor room facing banff avenue for good views.
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, May 20, 2014
Thanks for your comments on your stay with us. Our staff are always excited to see comments on our customer service. We strive to provide an experience of comfort and value. Our rooms are indeed comfy and clean and I will mention we received the HOUSEKEEPING AWARD from the Hotel Association which is a major achievement. Our goal is clean and crisp comfort. Thanks for your comments and I wish you great travels.
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326 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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South Australia
Top Contributor
56 reviews 56 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed April 24, 2014

This hotel is easy walking distance to shops, museums, Cascade Gardens etc. Our room was clean and comfortable. Check in was easy and painless. We ate in the restaurant next door one evening which was nice. Would stay again.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, May 20, 2014
Thanks for staying with us! I'm super excited about your comments. So glad El Toro was mentioned in your post. We are so proud of this partnership with our hotel. Their selection and service is second to none. Thanks for your kind comments.
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Munich, Germany
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 24, 2014

Obviously prices in Banff are pretty high, so if you are looking for a place offering a good value for money Irwin's Mountain Inn is a good choice. It looks a bit like it has already seen its best years but the rooms are really, really big and comfortable. Don't expect anything modern or fancy though and you won't be disappointed. No noise from vents or anything, slept very well. The girls at the reception were very friendly and helpful as well.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, May 20, 2014
I would like to take the time to thank you for your review of the Irwin's Mountain Inn. Thanks for highlighting our spacious rooms and the great customer service that we have been strivinig for over the years. Thanks for staying with us and I hope you do stay with us again. We strive for value and experience at our hotel. Do stay with us soon.
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Singapore
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 4, 2014

Irwin's has positioned itself correctly - a truly value for money accommodation.
Don't expect 5-star lodging but it has all the creature comfort necessary to make your stay enjoyable. Minutes walk to the main shopping strip along the same road the property is located on, and even nearer is the Safeway supermarket. Two washer and 3 dryer - all coin operated, and they sell detergent and Bounce softener from machines. There's a computer in the lobby and hot beverages in the lobby for the early morning road trip.
Room wise, neat and clean and the wash basin is not part of the bathroom.
Not many TV channels for entertainment though. We've been watching news every night...
The Banff Airporter takes you from Calgary airport to Irwin's doorstep on a 1.5-2 hr drive (depending on the no. of drop offs you have along the way)
The guest floors could be a maze but just follow the signs to get to your room. Oh, did I mention they have a hot tub too? Nice touch esp if you have just spent a full day out in the winter cold snowmobiling!

  • Stayed March 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, April 7, 2014
Thanks for covering it all in your comments to us. We appreciate the feedback so much. Our hope is that comfort, value and staff are top notch so that your stay is a memorable one and that a return trip happens again soon. Our ammenities are simple but make the stay beneficial because we think of the budget minded traveller. My hope is that you are able to join us again soon and that you will pass the word on out there on our behalf. That's what we love. Thanks again.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2014 via mobile

We stayed at Irwin's one night for a last minute family get-a-way on March 19th, after reviewing trip advisor recommendations I booked here 2 nights before arrival. We ended up with an extra adult but upon check in staff very quickly and painlessly were able to locate an extra single room for us. The hotel is within walking distance to downtown shopping and restaurants. The rooms are spacious and clean, beds are comfy with clean linens . Staff is very friendly and helpful. All thi at a great price !

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, April 7, 2014
I am super thrilled to hear of your stay with us and the way in which you were able to find a quick and efficient resolution by our fantastic staff. I am very thankful that you experienced great customer service and that the hotel itself made the stay enjoyable. We hit the price, the comfort and the staff and for that our little budget property fits the bill for our travellers. Come again soon and thank you for your kind remarks.
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Sask., Canada
Top Contributor
66 reviews 66 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 30, 2014

For what we spent this was perfect. Our room was fantastic. Great mountain view/balcony. Very clean and recently updated. The room had lots of room for all 4 of us. The room was quite hot but we just opened the door up. It might be a little noisier than some hotels depending who is staying I guess. The beds are very comfortable. 2 closets so lots of room for ski gear. They provided lockers for the snowboards.
We loved the location. It was a short drive to sunshine and 2 of the days we drove to Lake Louise.
You could walk downtown. Parking is limited and tight spots. We couldn't fit in the underground parking.
We had a slight problem with the toilet flushing but they were up in a couple minutes and fixed it but we realized that we had to just hold the handle down longer. The sink has really no counter space but not a big deal.
Our 2 teenagers used the hot tub after skiing they said it was great for aching muscles but really hot.
The staff at this hotel is so friendly and helpful. Very impressed. If you want a 5 star hotel this isn't it. If you want a place to crash that is inexpensive, very clean and comfortable then this is it!!

Room Tip: we had room 249 mountain view. Loved it!
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, April 7, 2014
Thanks so much for taking the time to comment on our staff and facility. We are so happy to hear about your experience being pleasant and meeting all the criteria to make your stay enjoyable. Our staff love hearing that they made a difference in your stay with us. That is a huge plus for our guests. Our comfort and price point certainly meet the needs of the budget minded traveller and we are so glad you stayed with us and found great response time to any issues that popped up. Please come again soon and thank you for staying at the Irwin's Mountain Inn, only 2 blocks from downtown!
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Calgary, Alberta, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 27, 2014

We booked on line and got a great deal. We brought our dog for and extra $10 a night. The place could use a little updating but overall for the price was very good. The pillows where in disparate need of replacement.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, April 7, 2014
Dear Valued Guest: Thanks for taking the time to highlight our pet friendly hotel. Thanks for your comments surrounding our great value and pleasant stay. Our property is clean and comfortable and winner of the 2014 AHLA housekeeping awards due to our continued efforts in this area of cleaning and comfort. Please stay with us again very soon and thanks for your comments.
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Additional Information about Irwin's Mountain Inn

Address: 429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#14 Family Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Irwin's Mountain Inn 2.5*
Official Description (provided by the hotel):
The Irwin's Mountain Inn is located in the heart of the majestic and world class destination known as Banff, Alberta, Canada. The Irwin's Mountain Inn is a 65 room hotel with a variety of rooms and suites. This family owned and operated hotel is perfect for the budget minded traveller. Beautiful, comfortable, affordable and reliable; enjoy the beauty that is Banff and the great customer service at Irwin's Mountain Inn. Our hot tub and sauna are the perfect ammenity to relax after a long day of skiing, shopping or sight seeing. Located on Banff Avenue, Irwin's Mountain Inn has bus transportation to downtown or to the ski hill right outside its front door. Ask our Front Desk agents about activities and tours that are perfect for you! ... more   less 
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Also Known As:
Irwin`s Mountain Hotel Banff
Irwins Mountain Hotel
Irwins Mountain Banff

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