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“Ok place for an overnite stay” 3 of 5 stars
Review of Irwin's Mountain Inn

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Irwin's Mountain Inn
2.5 of 5 Hotel   |   429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada   |  
Hotel amenities
Ranked #10 of 33 Hotels in Banff
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
“Ok place for an overnite stay”
3 of 5 stars Reviewed September 18, 2013

Haven't stayed there in 10 years- found it to be centrally locatd, room good size- nothing special.The building is old, the rooms are furnished with not only the usual beds but two comfortable chairs, a microwave and an in room sink.
Restaurant attached to hotel, seemed busy enough for a Monday night.

Room Tip: Rooms toward the back of the hotel are quieter, noisy if on Banff Ave
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, October 17, 2013
I am very grateful you stayed with us. Thank you for your comments. We are a charming 65 room hotel with a variety of room types for the savy traveller. El Toro has been a part of Irwin's Mountain Inn for over 35 years. They are a fantastic place to dine both in the morning and in the evening for a superior dinner. Our hope is that you will return soon and make memories that are far from ordinary. Our budget property does it's best to ensure customer service is met and that clean rooms are made for your stay to be extraordinary. Thanks for your comments and I hope you will return to experience some new memories. Happy Anniversary.
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353 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Calgary, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 8, 2013

We've been to Banff several times as a day trip, but decided to go for the weekend. Researched several hotels and Irwin's was a good price compared to others. When we arrived, the staff was very friendly and welcoming. The decor is a little dated, but the room was large and clean. Wifi worked well and there were two flat screen TVs in our family suite. We had a mountain view and were within walking distance to the downtown shops and restaurants. I would recommend this hotel to anyone who asks.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, September 9, 2013
I am most grateful for your review and comments. Thanks for taking the time to highlight our property. I am so pleased that your research paid off. We are indeed a budget property with the hopes that both price and customer service will ensure you return again soon. Thanks for highlighting our great staff and their willingness to help. Our rooms are comfy and clean and we work hard to ensure that this is for every stay. The Free WiFi and the rooms are proof that we try hard to meet the needs of every traveller. Our TV's are big and our Family Suites are shaped for families looking for a room to fit 6. We are so close to downtown and yet far enough away from too much noise. The view of Banff's landscape are all around us and thanks for taking the time to look us up. I do hope you return soon and thanks again for the kind review.
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Edmonton, Alberta
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 8, 2013

I keep going back, this hotel is a great value.

The rooms are always clean, the views are great, the staff are super friendly. The restaurant is good, though I've only ate there twice.

And if you stay there more then once, mention it when you make your second reservation and you get 10% off as a thank you.

It's about a 15min walk from downtown. It's a nice hike. I like that it's far from downtown so that you can't hear people if they're loud late at night.

I like that there's underground parking - though if you're driving a big truck, you'll need to park outside, the ceiling is a bit low.

I've never had any complaints about this hotel. I will be going back again and again.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, September 9, 2013
I am so very glad to hear from our returning guests. I am so blown away by your comments and our staff will be so delighted to hear the feedback. I would like to take the time to thank you for highlighting our hotel as you have. It is both honest and appreciated. We take all comments very seriously and work harder and harder to ensure repeat stays. I will be sure to take this feedback back to staff and do come again soon. Thanks again.
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Bangkok, Thailand
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed September 6, 2013

The hotel is located in downtown Banff near shopping and restaurants. The building is old, the rooms are furnished with not only the usual beds but two comfortable chairs, a microwave and an in room sink. While there were many lamps in the room, the lighting was poorly arranged so there were dark spots.

The bathroom facilities were not satisfactory. There is a small, cramped room with a plastic tub/ shower and toilet and in the next room a small sink but no door separating these facilities from the rest of the room.

The food in the restaurant was quite good but the noise level in the restaurant was uncomfortably loud and the service was quite slow.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, September 9, 2013
Cheers for taking the time to review our property. Our goal is to create a returning customer so I would like to take the time to ensure that happens with you. The Irwins has been around since 1967 and is family owned and operated. So you are correct that the building has been around for a while. However, the owners have worked hard to create a hospitality stay that fits the budget traveler. The beds are comfy, the rooms are clean and the essentials are taken care of. With big 37 inch flat screens and FREE wifi and FREE AC, we have worked hard to ensure some bonus features that not everyone in Banff can provide. The lighting is situated for the traveller to meet many needs. Bedside lighting, room lighting and table lighting, all with great cfl lumens. You've highlighted our comfy chairs and our bathrooms, which are clean and functional. You've highlighted one of the most important pieces of information which is our partnership with El Toro restaurant. Their food and service is second to none in town. They serve both Breakfast and Dinner and truly have been in town for over 35 years. Their reputation is solid. While I know your expectations were not met fully, I hope you will give us another shot as our staff truly work hard to ensure that you will come again. We are a budget hotel with the hope that our price and service will keep you returning year after year, month after month. Thanks for your comments and I hope you try us again soon.
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Manitoba
Top Contributor
66 reviews 66 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 6, 2013

Booked last minute! Lots of reasonably priced hotels in Banff. $133 for a family of four. Located only a few walking blocks on the main strip from the shops and restaurants. Breakfast is not included. Parking in back of hotel is terrible and tight. We drive a small compact car, anyone with a big truck would have extreme difficulty parking there! Were excellent accommodating our need for a main floor room. Rooms were packed tight with too much furniture. The table is too huge for the room. Take some out! Staff is very friendly.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, September 9, 2013
Thanks for taking the time to write a review for our property. While you have highlighted some great points, let me take the time to highlight some more. Our budget property does amazing at hitting pricepoint during a very busy summer season where rates can balloon. Breakfast is not included and our rates show that. But our next door restaurant attached to the hotel, is second to none and gets the high ranking it deserves for Breakfast and Dinner alike. We are proud partners of El Toro and we think they are the best in town! Yes our parking can promote some challenges, however, unlike many hotels in Banff, PARKING WITH US IS FREE! We do have many spots for Trucks and larger vehicles. Though parking is tight, we do our best to accomodate the situation and our staff have been amazing to help source parking. Thank you for highlighting the size and space in our rooms. Our rooms are both roomy and clean and free of clutter. As many have stated, our rooms feel spacious and comfy. Thanks again for staying with us and we hope you return soon and see we are unbeatable at price and staff will prove to you why we are a hidden gem in beautiful Banff. Cheers.
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Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 5, 2013

Room was a little weird (unconventional room shape, eclectic furniture) but clean and great location. Hotel staff was nice and helpful. Only $10/day pet charge. I would stay there again for a good price!

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, September 6, 2013
Your comments highlight some of the great features we provide here in Banff. Our pet friendly hotel is very accomodating and our fees are for the budget traveller in mind. Our staff are amazingly helpful and our staff are always ready and willing to help. Our rooms are both comfy and clean and since we have been around since 1967 there are some very charming room types and room shapes. I do hope you see this as a plus in light of many rooms that can be cramped and tight. Our goal is to make every stay a return. I do hope you come again soon and enjoy the unique hotel that is the Irwin's Mountain Inn, nestled in the heart of Banff. Thanks for staying with us and for your constructive comments. Safe travels.
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Kilkenny, Ireland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 4, 2013

Staff very friendly and hotel was spotless. The room was a great size for 3 adults with fantastic views of the Canadian Rockies from our room, located in the heart of Banff. Shopping and restaurants are conveniently within a few minutes walk.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review, September 6, 2013
Truly grateful for your review. Thank you for illuminating our room sizes and cleanliness. Our housekeeping staff will be so pleased with your comments. They work so hard to ensure that our hotel is spotless. Our 65 room hotel has been family owned and operated since 1967. The Irwin's has always made cleanliness it's top priority and friendly and helpful staff it's goal for every guest. Thanks so much for staying with us and for your helpful comments. I hope you could stay with us again real soon. Cheers to you in your travels and wishing you all the best adventures. Come again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Irwin's Mountain Inn

Address: 429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Banff
#14 Romantic Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Irwin's Mountain Inn 2.5*
Official Description (provided by the hotel):
The Irwin's Mountain Inn is located in the heart of the majestic and world class destination known as Banff, Alberta, Canada. The Irwin's Mountain Inn is a 65 room hotel with a variety of rooms and suites. This family owned and operated hotel is perfect for the budget minded traveller. Beautiful, comfortable, affordable and reliable; enjoy the beauty that is Banff and the great customer service at Irwin's Mountain Inn. Our hot tub and sauna are the perfect ammenity to relax after a long day of skiing, shopping or sight seeing. Located on Banff Avenue, Irwin's Mountain Inn has bus transportation to downtown or to the ski hill right outside its front door. Ask our Front Desk agents about activities and tours that are perfect for you! ... more   less 
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Also Known As:
Irwin`s Mountain Hotel Banff
Irwins Mountain Hotel
Irwins Mountain Banff

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