I traveled to this hotel with a group of buddies for a ski trip and the hotel was great. We had a large room that had a pullout couch, separate room, another queen bed, small mini kitchen with large fridge and microwave and large bathroom. The staff however where very unprofessional when it came to dealing with problems but they were young guys. The crowd that was staying at the hotel were young people so it was easy to make friends. The restaurant was good as well. For the price i would stay at this hotel again in a minute!

Not only are their prices reasonable, but the rooms are a good size too. We like how it's down aways from the downtown noise, but not to far too walk. There's a grocery store just a short walk away. The staff are always friendly. Only thing is, to make this place perfect is, we wish they could offer a complementary breakfast.

Yes this hotel and rooms are a bit dated, however it is great value, and in a good location in banff. Nice short stroll into the shops etc. The rooms are very clean and tidy, and we had a double queen room which was a really good size. I'd recommend to stay here as it is good value for money

El Toro Restaurant is excellent, many amenities but laundry is expensive (cost me 10,25$ for one complete wash and dry), hot tub is nice and clean, although it's located in the reception. (!) Service was more than perfect, nice staff, felt really welcoming. Do highly recommend.