We booked suite with sofabed back in April. When we arrived at hotle on the night of August 3, 2010, we were given room on the ground floor with two queen beds. When asked Reception, she said that they had reservation only for room with two queen beds. When I showed reservation confirmation email with suite, they offered rollover bed in the room.
The room smelled cigarette smoke. First i thought that may be we got smokers room but when I checked outside in the lobby it was non smiking room.
Beds were very comfortable and breakfast was good. The staff was friendly.
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- Also Known As:
- Best Western Plus Siding 29 Hotel Banff
- Best Western Banff
- Banff Best Western