We stayed at this hotel for 2 nights in early Oct 2004. Our room had 2 queen beds and a balcony (how nice to have some fresh air for a change). Unfortunately we were at the back of the hotel with no view. The underground car park was good but you had to drive on the wrong side in order to swipe your key which made it interesting if anyone was exiting. The room was clean & comfortable but a fridge would be a nice addition. The breakfast was adequate although there were no tables & chairs to eat at....you had to bring it back to your room.

Banff is a beautiful town but this hotel charged us $157USD for a room we didn't use. We had made, then cancelled a reservation while staying at another Best Western hotel. Siding 29 claimed to have not received the cancellation and to not recognize the cancellation number we were given by another Best Western employee. Bottom line: Be wary of making reservations that might need to be changed!

We stayed at this hotel for two nights in August. the room was nice, big and clean. And there is covered parking for our Goldwing. =0)
My only complaint is that there is no bar or restaurant in the hotel. They do offer a complimentary breakfast buffet, and coffee all the time. But this is the first BW I've been to without a bar!

My wife and I visited Banff for the first time last week and stayed in a jacuzzi suite at this hotel. The room was clean ,spacious ,and quiet. my wife especially enjoyed her own hot tub as the pool was quite often filled with children having fun,but somewhat noisy. The breakfast buffet was great for a start to the day and a sweet roll for mid-morning snack. The location near the downtown shopping area was great for a stroll when the weather cooperated as the parking downtown is scarce. There where several restaurants around the property, and a gas station,C-store right across the street. Agrocery store was only a few blocks to stock the included small refrigertator. Alltogether, a nice place to stay in a most beautiful part of Canada. We would gladly stay here again whenever we get a chance to return