This Best Western is rated as a “Plus” hotel, as it offers the Complimentary Continental Breakfast; though the Kitchen Suite we stayed in, I wouldn’t completely call it “well appointed” as it looked somewhat dated, though functional. Siding 29, is an older Best Western and has been there as long as I could remember, and I am sure has had many renovations and upgrades.
Upon entering the room you walk into the kitchen, and feel immediately the warmth in the heated floor. The kitchen has two bar fridges, a full size dish washer, apt size stove and microwave. It was nice that it also had a kettle, toaster and coffee maker too. The kitchen cabinets looked a little worn and dated and repainted white, definitely not modern or appointed. The kitchen counter was clean and the hotel provided soap for the dishwasher.
There was a glass top round table and four chairs in the kitchen. The suite had a separate queen size bed in its own room with its own flat screen tv, a separate queen size bed was in the living area along with a second flat screen tv, a pull out couch as well. Again somewhat dated if you are into modern style, but clean and comfortable if modern style really isn’t that important.
Now the kitchen had one of those sunshine ceilings that completely lit up when turned on, which was good as we were on the main floor and had to keep our curtains pulled. Though in the back corner behind the main door above the closet there looked to be something dirty possibly mouldy inside the ceiling panel. I don’t know how housekeeping could miss that.
The bathroom was newly renovated with a double sinks, a large counter and space underneath to put your stuff. There was a newer Jacuzzi sized tub which the kids enjoyed. Though even after turning on the heat in the livingroom the bathroom floor was still freezing, even after checking to ensure that the window was closed. I don’t know why hotels spend muti-million dollars renovating there rooms, but leave rusted old heaters (probably the original) in place that don’t work. If this was July, this may not be an issue, but being that it was late February the bathroom tile floor was FREEZING! Note to Management - Heat the bathroom!
The kids enjoyed the beds, but my biggest complaint was not enough blankets for all the beds. Luckily we had brought some of our own blankets in the truck for safety winter driving, so after a day of skiing, I was just too tired to call housekeeping and wait up for a delivery we used our own blankets. The pillows were fine, but the hotel needs to upgrade to some nicer duvets and sheets, there was no “enhanced level of comfort” with one thin hotel blanket tossed on the bed.
The next morning we all got up and enjoyed the continental breakfast, they had sausages, scrambled eggs, waffles, a variety of cereals, pastries along with tea and coffee and apple and orange juice. The breakfast area was very small, but the food was tasty. My husband took the kids swimming to the pool and hot tub which were located indoors across from the front desk. One side of the pool was against the front window, so you could swim and sit in the hot tub and view of all those who walked by on the street which was kind of neat.
The location of the hotel is great, less than one block off the main street and walking distance to downtown and many great shops, restaurants and bars. Directly across the street was a Shell gas station with a small convenience store which sold milk, juice and treats. Great for kids needs.
Aside from the cold bathroom floor and ceiling tile that need to be cleaned in room 114, would I stay there again? Yes, for the size of the room, and the price, I thought it was good value for a family of five. It was nice to have the pay per view movies for the kids, the underground parking was great considering it was snowing a lot outside. We drive a Chevy Avalanche and we just fit inside, but parking a bigger truck was certainly a tight squeeze.
If you have never been to Banff, it’s a nice town to visit, lots to do; but certainly a “tourist trap” and certainly everything is more expensive than what you would usually pay at home. We stayed in a Kitchen Suite and felt for the price that it was good value for the size of the room as it was clean, quiet and functional .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.