As mentioned in other reviews, towels are in poor shape. Wifi is horrid. Kids could not watch any videos as it was so slow. Definitely is showing wear and tear and the hallways are noisy as the bottom of the door is close to an inch from the floor. Breakfast is okay but the pancakes and waffles were both hard around the edges all 3 mornings so not as fresh as it should be. If you are just eating the eggs & sausage those looked fine. Everything else is standard continental.
Grab the evelvator while you can as it is so very slow. There is only one spare blanket and the windows/patio doors are cold to sleep by.
The biggest reason we stayed there was because of the pool. The first time we went in, my family was swimming around when I noticed something like feces on the side. On closer inspection that's what it was and it was in the pool as well. Pointed it out to the person at the desk. There were people in there less than a half hour later so I hope the pool was properly shocked. In the morning there was someone draining the hot tub but there were people sitting in it the night before - Yuck. Don't know if this hotel can be trusted so we never entered there again.
Upon checking out, no one asked how our stay was. She barely looked at us as she handed the bill over. For the price of it, it is just an average place to stay. Absolutely nothing special and there are much better places for the same price.
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- Also Known As:
- Best Western Plus Siding 29 Hotel Banff
- Best Western Banff
- Banff Best Western