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“I love this place” 5 of 5 stars
Review of BEST WESTERN PLUS Siding 29 Lodge

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BEST WESTERN PLUS Siding 29 Lodge
2.5 of 5 Motel   |   453 Marten Street | Box 1387, Banff, Banff National Park, Alberta T1L 1B3, Canada   |  
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Ranked #13 of 31 Hotels in Banff
Edmonton
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“I love this place”
5 of 5 stars Reviewed December 10, 2012

We've stayed here a few times in the past year. Our whole family just loves it,.. great pool and hot tub,.. might as well be at the Hot Springs.. it so good.
Breakfast is very good for a complimentary style breakfast. Eggs, sausage, and all the contenental type stuff. Good coffee too.
Staff is always friendly and helpful. My kids accidently purchased a PPV movie and the staff gladly took it off the bill, when I explained the mistake.
The rooms are updated and clean. Pets allowed in certain rooms, and for only 10 bucks more tbh.
This is the best value in Banff by a long shot. Many great restaurants within walking distance.
Underground parking is convenient and secure.
Great place!!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elsa T, Manager at BEST WESTERN PLUS Siding 29 Lodge, responded to this review, January 15, 2013
Thank you very much for the positive review. I am grateful you took the time to let us know of your satisfaction.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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390 reviews from our community

Traveler rating
    137
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    57
    32
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Kalgoorlie,Western Austarlia
Top Contributor
61 reviews 61 reviews
55 hotel reviews
Reviews in 49 cities Reviews in 49 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 16, 2012

My wife and i stayed here for 3 nights early October and loved it.
We arrived in Banff the first day of snow for the season,how delightful,although Banff is full of us darn tourists, some of whom can be incredibly rude,particularly those who want to have a photo taken of themselves every 10 minutes by mates and they assume everyone else will do their bidding and get out of their road,ignorant twerps!
But enough of that the motel was great,large clean well maintained room,immaculate and we had a top floor room with a balcony and view down to Banff and the mountains,coming from the Australian outback it was great to sit on the balcony looking at mountains and snow.
We had no problemw with the underground car parking,mind you we were in a medium sized car,I thought it was great,lots of room and a secure dry vehicle,impressed.
I was interested to read reviews having a shot at Elsa, the manager and staing how rude and unhelpful she and her staff were.
we had no such problems.Elsa was very helpful and knowledgeable as were all staff we had any dealings with.
Didnt have breakfast there any morning as there is so much to do and see in Banff and surrounding areas,no restaurant but not needed as so many eating establishments in walking distance.
We were very impressed with everything to do with the mote land will definitely stay here again if we ever get back to Canada.

Room Tip: Getv a room with a balcony facing downtown Banff
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puerto Rico
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 7, 2012

I was pleasantly surprised by the price of the room, so was a bit suspicious of what we would find. We were pleasantly surprised--nice, large room, friendly, helpful staff, plenty of parking, good breakfast. Still not sure why it was so reasonably priced, but not complaining. Only issue was heating/cooling--no control in room.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elsa T, Manager at BEST WESTERN PLUS Siding 29 Lodge, responded to this review, January 15, 2013
Thank you for taking a moment to share your experienced on our property. We appreciate your patronage and hope to see you again on your next visit to Banff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Top Contributor
312 reviews 312 reviews
65 hotel reviews
Reviews in 89 cities Reviews in 89 cities
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed November 6, 2012

We were happy to find this place which is walking distance to the main downtown area. Our room was lovely and the breakfast was excellent. Having parking on-site was a great asset. Banff is a really pricey place and this hotel was right in the middle of our range.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medicine Hat, Canada
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 5, 2012

Spent the weekend in Banff with a couple girlfriends. We went up for the Banff Winterstart Race. We stayed at the Best Western. From the outside, it looked a bit dated, but typical for the area. Inside however was a different story. Beautiful. Professional. Great service. The elevator is a bit slow, and sounds a little creepy, but it worked fine. The rooms were spotless. The beds were so comfortable. The water pressure is excellent! Lots of hot water too. Good quality room amenities. Great TV. Great wireless. The hot breakfast alone is worth the stay. Absolutely fantastic! Our stay at the BW was awesome. I would stay again and would definitely recommend to a friend. Oh, and the price is stellar. Especially in a community where everything is grossly overpriced.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 7, 2012

We booked a jacuzzi room for our 5th anniversary. First we were put in a room where the floor was being dried by one of those industrial dryers...the carpet was soaking wet. We were then moved to the 'other' suite and the only difference was that they had managed to finish drying and vacuuming the room...though the carpet was still wet in places. Something had flooded and when the carpet deodorizer smell faded, you could smell the mold! On top of that, the jacuzzi tub does not look like the picture from the website, the TV menu functions didn't work (couldn't order movies) the jets on the tub were so noisy we couldn't keep them on for very long and the bathroom door looked like it had been kicked in. Never going there again!

Room Tip: Pick a room far away from this hotel!
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elsa T, Manager at BEST WESTERN PLUS Siding 29 Lodge, responded to this review, October 18, 2012
Thank You for taking the time to share your experience at our hotel.
Please accept my apologies for not meeting your expectations. Your comments have been reviewed in detail with our staff and steps have been taken to ensure these faults will not happen again. Hope you will still consider us the next time that you are in Banff, I can assure you we will do everything we can to make your stay a comfortable and happy one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Siding 29 Lodge

Address: 453 Marten Street | Box 1387, Banff, Banff National Park, Alberta T1L 1B3, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Banff
#7 Family Hotel in Banff
#13 Romantic Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Siding 29 Lodge 2.5*
Number of rooms: 57
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Also Known As:
Best Western Plus Siding 29 Hotel Banff
Best Western Banff
Banff Best Western

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