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All 33 Banff hotels

BEST WESTERN PLUS Siding 29 Lodge: Traveler Reviews

453 Marten Street | Box 1387, Banff, Banff National Park, Alberta T1L 1B3, Canada
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Ranked #16 of 33 hotels in Banff
Most recent review
5 of 5 stars Reviewed November 5, 2012
btlbaby Medicine Hat, Canada
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194 reviews from our community

Traveler rating
    63
    74
    31
    14
    12
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Families
58
 
Couples
88
 
Solo
7
 
Business
8
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Medicine Hat, Canada
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“Weekend in Banff”
5 of 5 stars Reviewed November 5, 2012

Spent the weekend in Banff with a couple girlfriends. We went up for the Banff Winterstart Race. We stayed at the Best Western. From the outside, it looked a bit dated, but typical for the area. Inside however was a different story. Beautiful. Professional. Great service. The elevator is a bit slow, and sounds a little creepy, but it worked fine. The rooms were spotless. The beds were so comfortable. The water pressure is excellent! Lots of hot water too. Good quality room amenities. Great TV. Great wireless. The hot breakfast alone is worth the stay. Absolutely fantastic! Our stay at the BW was awesome. I would stay again and would definitely recommend to a friend. Oh, and the price is stellar. Especially in a community where everything is grossly overpriced.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask btlbaby about BEST WESTERN PLUS Siding 29 Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta, Canada
1 review
2 helpful votes 2 helpful votes
“Leaves much to be desired!”
2 of 5 stars Reviewed October 7, 2012

We booked a jacuzzi room for our 5th anniversary. First we were put in a room where the floor was being dried by one of those industrial dryers...the carpet was soaking wet. We were then moved to the 'other' suite and the only difference was that they had managed to finish drying and vacuuming the room...though the carpet was still wet in places. Something had flooded and when the carpet deodorizer smell faded, you could smell the mold! On top of that, the jacuzzi tub does not look like the picture from the website, the TV menu functions didn't work (couldn't order movies) the jets on the tub were so noisy we couldn't keep them on for very long and the bathroom door looked like it had been kicked in. Never going there again!

Room Tip: Pick a room far away from this hotel!
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Joanna F about BEST WESTERN PLUS Siding 29 Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elsa T, Manager at BEST WESTERN PLUS Siding 29 Lodge, responded to this review
October 18, 2012
Thank You for taking the time to share your experience at our hotel.
Please accept my apologies for not meeting your expectations. Your comments have been reviewed in detail with our staff and steps have been taken to ensure these faults will not happen again. Hope you will still consider us the next time that you are in Banff, I can assure you we will do everything we can to make your stay a comfortable and happy one.
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Salem, Oregon
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“good location plus breakfast”
5 of 5 stars Reviewed September 25, 2012

The hotel was well situated so you could leave your car parked and walk into town for restaurants. We especially appreciated the free breakfasts in the morning with hot and cold selections. It really saved time to be able to just have breakfast at the hotel and be ready to start on the day. I also appreciated that they used real silverware, plates, cups, etc. It is so much more earth friendly than all the paper products most places use.

Room Tip: The only "restaurant" was the breakfast room. The hotel staff were very good about recomm...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Liz O about BEST WESTERN PLUS Siding 29 Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elsa T, Manager at BEST WESTERN PLUS Siding 29 Lodge, responded to this review
October 18, 2012
Thank you for your good review. We are pleased that you enjoyed your stay with us.
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Leicester, United Kingdom
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“BEST WESTERN & BANFF A GREAT PLACE TO VISIT”
5 of 5 stars Reviewed September 24, 2012

siding 29 is a pleasant hotel in a beautiful area of the national park..underground secure
parking is available to guest..walking into the reception you are greeted warmly and all information gladly given..24 hour coffee tea is available...turning around is the swimming pool which is in a strange place,one set of stairs heading up to the next floor but it doesnt look out of place somehow...the room was spotless,very fresh and the beds very comfortable..all you required was available within the room....breakfast according to those with me was delicious,and a nice varity..the hotel was full value for money...across the road is a gas station if you wish to fill up and its a 5 minute walk to the centre..a short journey takes you to the mountain and on the other end of town from the hotel is a mock fort which holds a fine display of native american culture,its worth the $10 to enter..banff is a lovely place,it was $76 for four of us to go into the national park for four days...the hotel is well worth a stay.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask malc5566 about BEST WESTERN PLUS Siding 29 Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elsa T, Manager at BEST WESTERN PLUS Siding 29 Lodge, responded to this review
October 18, 2012
Thank you so much for taking the time to provide us with your feedback. We are so pleased that you enjoyed your recent stay and that hope you will come and visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, BC
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Very good!”
4 of 5 stars Reviewed September 23, 2012

We were very surprised by the room we got! It was huge, ground level, and had an awesome circular jacuzzi tub in the room, not in the bathroom! The room was clean, bed was comfortable. A 10 min strole to where all the action is, but we were happy with that. The people next to us did have their room broken into - ground level, so just make sure to lock up your valuables, and keep the slidding glass door locked, which they didn't.

We stayed twice in a week. Once was with the tub in the room, the second stay was a standard room without the tub, and was also very nice. I'd do it again in a heart beat!

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask LANDASTEWART about BEST WESTERN PLUS Siding 29 Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about BEST WESTERN PLUS Siding 29 Lodge

Also Known As:
Best Western Plus Siding 29 Hotel
Best Western Plus Siding 29 Hotel Banff
Best Western Banff
Banff Best Western
Address: 453 Marten Street | Box 1387, Banff, Banff National Park, Alberta T1L 1B3, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotels in Banff
Price Range: $$
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