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“Noisy stay,so will not be returning!” 2 of 5 stars
Review of Buffalo Mountain Lodge

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Buffalo Mountain Lodge
3.5 of 5 Hotel   |   700 Tunnel Mountain Road | P.O. Box 1326, Banff, Banff National Park, Alberta T1L 1B3, Canada   |  
Hotel amenities
Ranked #13 of 33 hotels in Banff
Calgary, Canada
Top Contributor
56 reviews 56 reviews
33 hotel reviews
Reviews in 24 cities Reviews in 24 cities
135 helpful votes 135 helpful votes
“Noisy stay,so will not be returning!”
2 of 5 stars Reviewed March 27, 2013

Bk in February this yr my daughter ad I sent a ngt at Buffalo Mntn Lodge..a mini getaway to Banff. The room itself was very average and VERY noisy! Cars revving up their engines half the night right outside the window of the ground floor room and on top of that pipes banging loudly all night! Upon check out I mentioned these points to the acting manager who was very apologetic and only charged us 50% of the room rate we were quoted. Will we stay there again?? No, never, ever ,ever! We'll stick with the Rimrock when in Banff.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRMRManagment, General Manager at Buffalo Mountain Lodge, responded to this review, April 3, 2013
Thank you for your feedback on your recent stay at Buffalo Mountain Lodge. I do apologize that you found your room to be noisy, I can assure you we are continually working on upgrading our guest rooms. I am glad the Front Desk Manager was able to discount your room for the problems. Guests are welcome to speak with us during the course of their stay, so issues raised may be rectified and hopefully change their experience. Hope to welcome you back again in the future.

Warm Regards,
General Manager
Buffalo Mountain Lodge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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456 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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English first
Calgary, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2013

This is the best that Banff can offer. We spent the weekend at BML and had a wonderful time. The resort exudes classic mountain elegance and the staff are willing to do what ever it takes to make you feel at home. I know we will no longer be considering other options when staying in Banff. This is a year round oasis.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 20, 2013 via mobile

This is a great and affordable place to stay in Banff. It's far enough from the centre of Banff to have a quiet and relaxing stay but close enough to drive downtown in less than 5 minutes. Their hot tub is huge and great. The rooms are also pleasant and there are fire places with ample supplies of wood.

Stayed March 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 17, 2013

We recently spent a weekend in Banff at a Management meeting.
The Staff at this wonderful location catered to our every whim...
The food was amazing, the rooms with their wood burning fireplaces, down pillows and duvets made a perfect way to end the day...and of course the deer that greeted you in the evenings was a nice touch. It is a great location and is close to anything you may want to indulge in. Skiing, hot springs, a little mountain shopping.... or a great dinner in a great setting. One of my favorite places to get away... for any occasion.

Room Tip: The higher units have less carried noise from the units below....BUT the rooms on the ground level o...
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 13, 2013

We went to the Buffalo Mountain Lodge for our wedding in February. It couldn't have been better! We had one of the upgraded rooms and it was well worth the money. Each room has a wood burning fireplace that we used each day. Our view was out over the Tunnel Mountain Resevoir (we saw a few deer around). Room service always did a detailed job. We had breakfast in the lodge, which was very good as well. BML is only about a 20 minute walk to downtown, so it was easy to get down there for dinner or drinks at night.

Room Tip: Upgrade if you can. All rooms are nice, but upgrade gets you high, pine ceilings.
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRMRManagment, General Manager at Buffalo Mountain Lodge, responded to this review, March 15, 2013
Thank you for your feedback on your recent stay at Buffalo Mountain Lodge and taking the time to post about your wonderful experience. We are pleased to hear you enjoyed your overnight accommodations and wood burning fireplace in our Premier rooms. Hope we can welcome you back again very soon!

Warm Regards,
General Manager
Buffalo Mountain Lodge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 9, 2013

Buffalo Mountain Lodge is a few minutes drive up Tunnel Mountain, far enough away from Banff Ave to provide more of a "cabin" feel. We had a rental car, which I think is a must for this location.

Recommendation: pay the $30/night for upgraded premium room, but only if you can get a room on the upper floor. Upper floor rooms have high, vaulted, wooden ceilings. We stayed in the 1200 range of rooms, I think the 1100s would be ideal, with best view. Also, the bathrooms in the premium rooms are spacious with heated floors & nice finishes.

The fire place, wood burning, is really nice. They provide you with a starter kit each day. Our room had a flat screen TV with DVD player. Also had nice sized deck. Wifi worked well.

We didn't eat here, too many other better options in town. I highly recommend "The Bear Street Tavern" for pizza, "The Bison" for a nice dinner, and the Fairmont breakfast buffet at least once (pricey).

The shoveling crew was cranky, front desk service was helpful. Overall, really enjoyable and comfortable stay.

Room Tip: pay the $30/night for upgraded premium room, but only if you can get a room on the upper floor. Upp...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 7, 2013

Looking for a romantic getaway when coincidentally ended up in Banff over Alberta family day long weekend without knowing it was a holiday. There were no towels in the change rooms for the hot tub and bottles all over the hot tub area and the stream rooms smells like mildew. The room was average, very clean but did not have a bar fridge or kitchen, did not include breakfast which other hotels do include for the same price in the area. The smoke alarm in the rooms are very sensitive and the firepit very shallow so when using the wood burning fireplace the smoke alarm would sound over and over! We could also hear other smoke alarms going off in other rooms. There is no view of the mountains from the room as the reservation agent said and when booking the resort you can not call the hotel directly rather you are funneled through hotels.com and I 800 numbers. This hotel is not in walking distance to downtown. I love Banff and the Rocky mtns. but this hotel was just over priced and nothing special.

Room Tip: Request a mountain view!
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRMRManagment, General Manager at Buffalo Mountain Lodge, responded to this review, March 15, 2013
Thank you for your feedback on your recent stay at Buffalo Mountain Lodge. We apologize that you did not enjoy all of the amenities our property has to offer. Our Front Desk has mini fridges that can be brought to your room upon request and our Buffalo Studios do have kitchenettes with a microwave, sink and small fridge. For future bookings, you can call the hotel directly and they can handle your reservation and reserve you a room that would better suit your needs during your stay. Hope to welcome you back again in the future.

Warm Regards,
General Manager
Buffalo Mountain Lodge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Buffalo Mountain Lodge

Also Known As:
Buffalo Mountain Hotel
Buffalo Mountain Hotel Banff
Buffalo Mountain Lodge Banff
Buffulo Mountain Lodge
Address: 700 Tunnel Mountain Road | P.O. Box 1326, Banff, Banff National Park, Alberta T1L 1B3, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#4 Romantic Hotel in Banff
#8 Business Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Buffalo Mountain Lodge 3.5*
Reservation Options:
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