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“Perfect Retreat” 5 of 5 stars
Review of Buffalo Mountain Lodge

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Buffalo Mountain Lodge
3.5 of 5 Hotel   |   700 Tunnel Mountain Road | P.O. Box 1326, Banff, Banff National Park, Alberta T1L 1B3, Canada   |  
Hotel amenities
Ranked #13 of 33 hotels in Banff
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
68 helpful votes 68 helpful votes
“Perfect Retreat”
5 of 5 stars Reviewed January 8, 2012

We have just returned from our Canadian vacation and our first top was the Buffalo Mountain Lodge in Banff. We booked a premier room with the king bathroom and we were not disappointed.

We arrived on Christmas eve and stayed here for ten nights so really got to test the place out. The main lodge with reception was inviting and staff welcoming. Our bags were taken up to the room while we were taken through the events of the festive period.

Our room was 912 and located at the far rear side of the lodge. The room itself was cosy and inviting and the fire was ready to be lit. The underfloor heating certainly works as the room was very warm.

A couple of the reviews on here have said the rooms are dark (as in lighting not bright enough), I would agree and I think wire halogen lighting would be the answer especially in the pitched roofs in the top premier rooms. The TV's are old school and could do with being updated to flat screens but we didn't use ours anyway.

The bathroom was great and plenty of space which came in handy for drying our wet ski gear and boots with the underfloor heating.

Breakfast at the Sleeping Buffalo didn't seem to be too popular and never busy. There was a buffet breakfast for $19 or you could choose from the menu which we did. The breakfast was good and exactly what you would expect, nothing too fancy.

Dinner at the sleeping Buffalo was the best food we had in town. We ate here twice one evening being the set New Years Eve dinner. The restaurant came highly recommended by a local friend and it certainly lived up to that. The food was amazing and the flat Iron steak was the best I had on this whole trip. The NYE dinner was just as good and again the food was superb, well worth the money. If you stay here make sure you eat here!

On New Years the hotel even left presents in the rooms for all guests, ours was the hotels cook book. We also got married while in Banff and the hotel left us a card and chocolates which was a nice touch.

We stored our skis in the ski locker which was a $50 deposit for return of the lock. It doesn't have a drying room but the underfloor heating in the bathroom does the job.

the hot tub was great and never too busy, the whole place is very well maintained and I would highly recommend staying here. If you are not driving its a good fifteen minute walk into town (uphill on the way back) or there is a bus which comes every forty five minutes (get a $5 day pass if you plan to use it more than once) This did get a bit tiresome carrying skis and then changing in town to the ski bus.

All in all this place is the perfect get away and nice and quiet away from town, the views are great and the people are so nice and friendly. A great place to stay in Banff and I would definitely go back!

Room Tip: Opt for the premier top floor rooms
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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456 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 6, 2012 via mobile

Wonderful place to stay away from the hustle and bustle of Banff town. Ensure you book a premier room with luxury bathroom and ask for one the second floor to get the high pitch ceiling. Hot tub was never busy in the evening - a full day skiing followed by a hot tub alone was amazing. Water was very hot and certainly defrosted you after a day in sub zero temperatures. Log fires in the room were fabulous, especially in the evening with a take out. Totally recommend buffalo, for any occasion. A very private place to stay with good amenities.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 5, 2012

The rooms were clean & comfortable & quiet. A nice place to stay, but very pricey in comparison to other accommodations in Banff.

  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 5, 2012

My husband and I stayed here just before Christmas and really loved it. Being from Calgary, we are pretty familiar with what banff has to offer hotel wise, and so far this is one of our favorite places to stay. We stayed in one of the superior queen rooms (the one without the claw foot tub), and found the bathrooms nicely updated and the furnishings cozy and comfortable.The pictures others have posted on tripadvisor give an accurate idea of what the rooms look like. If you are looking for a cozy room, with a wood burning fireplace and some seclusion away from the Banff centre, then this is a great hotel. The room was clean, and the hotel staff were friendly and accomodating. We had a minor issue with our bedspread, and the staff were at our door addressing the issue within a few minutes of us calling them. We were there during the week, so we had no issues with noise. The room did smell slightly of fire smoke, but that was to be expected with the wood burning fireplace, and we thought it gave it a sort of cabin charm. The main lodge itself was beautiful and decorated nicely for Christmas. I think it would be a fantastic place to have a wedding or host a party. We had breakfast at their restaurant one morning, and it was fantastic! I think if you want the cozy mountain experience then this would be a good hotel for you. If you are looking for the new, sleek, and modern type hotel with gas fireplaces, then you are better off to go to a hotel in Canmore. Overall we loved it and will be back.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRMRManagment, Sales Coordinator at Buffalo Mountain Lodge, responded to this review, January 6, 2012
Thank you for your feedback regarding your recent stay at Buffalo Mountain Lodge. We are pleased you enjoyed the simple, elegant design of the hotel and quieter atmosphere that our location on Tunnel Mountain offers. We look forward to welcoming you back in the future.

Many Thanks and Kind Regards,
Sales Coordinator for Buffalo Mountain Lodge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 5, 2012

The whole of the holiday in Canada was wonderful and we stayed in some beautiful hotels and went through the National Park from Banff to Jasper and back and saw some of Vancouver. But to end the holiday in such a wonderful hotel where the staff were pleasant and in a good location and the size of the rooms and the comfortabllity just set the whole whole thing off .

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 19, 2011

Offering exceptional accommodation in a beautiful surroundings, our stay in this hotel rounded off a memorable trip to Canada. The hotel is quietly situated, away from the bustle of Banff, and we saw deer wandering through the grounds a couple of times. Staff were really helpful and friendly. Ample Canadian breakfasts were particularly appreciated by my family
It is worth booking a premier room, if you can. They are extremely spacious and offer both character and comfort. The balcony overlooking pine trees was a real bonus and the bathroom luxurious. The hot tub in the garden was perfect after a day's exploring .

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 14, 2011

My fiance and I just returned from a 3 night stay at this wonderful resort. We had originally booked at another lodge in the area but upon seeing the room, decided to move to the Buffalo. As soon as we stepped into the warm, beautifully decorated and inviting lobby (which the other place so didn't have!) we booked immediately. Courtney and Erin at reception were more than accomodating and super pleasant to deal with. We stayed in room 907 which had two comfy wumfy queen beds, a beautiful stone fireplace and unlimited amounts of firewood....it was a welcome addition and we used it lots. The bathroom was the biggest and nicest I've witnessed at a resort, with the bear claw tub being the icing on the cake. The room was well kept and cleaned when required. The hot tub was great and although not steaming hot, that allowed you to spend more time in it and not feel drained when you left. We ate breakfast there one morning and I had the veggie frittata that was divine. On our last evening there (Sat. Nov. 12th) we splurged and ate at the Sleeping Buffalo. My fiance had the rack of lamb and said was the best he's ever experienced and he's eaten at some pretty prestigious restaurants all over Canada. I had the steak which was tender and delicious! The bottled wine mind you...a tad bit expensive. Our waitress was a little cutie from Japan and regretably I don't remember her name! She was top notch! We had a memorable stay at this resort and I highly suggest you give it a try too!! We are already planning our trip there next year!

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRMRManagment, Sales Coordinator at Buffalo Mountain Lodge, responded to this review, November 15, 2011
Thank you for your feedback regarding your recent stay at Buffalo Mountain Lodge. We are so pleased you enjoyed your overnight accommodations, your dining experience in the Sleeping Buffalo Dining Room and great customer service for the duration of your stay. We look forward to welcoming you back again in the future.

Many Thanks and Kind Regards,
Sales Coordinator for Buffalo Mountain Lodge.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Buffalo Mountain Lodge

Also Known As:
Buffalo Mountain Hotel
Buffalo Mountain Hotel Banff
Buffalo Mountain Lodge Banff
Buffulo Mountain Lodge
Address: 700 Tunnel Mountain Road | P.O. Box 1326, Banff, Banff National Park, Alberta T1L 1B3, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#4 Romantic Hotel in Banff
#8 Business Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Buffalo Mountain Lodge 3.5*
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