Very friendly front desk employee. Right in the middle of Banff. Large flat-screen TV. Our room was clean enough, but...
I would tend to believe those who had bed bugs, as I did find one dead bug under the sheets (considering some reviews, I looked carefully before unpacking anything). Can hear people in hallways pretty well, and considering the price level of the hotel compared to other hotels in that area, I don't find it hard to believe that 3am partyers might make noise coming back to their room, though it wasn't the case for me. Access to room floors is restricted to guests by having to insert room key in elevator though, which was a good thing.
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