When we stayed here, the owner was away and had left her friends in charge, Bev and Dale. Bev and Dale were very nice and helpful, they gave us ideas on places to eat and visit. I'm a fussy eater and on the second morning they were kind enough to accommodate my requests. The house is in a great location, moments from Banff Ave where all the restaurants and shops are. The rooms are large and beds comfy. There is a nice coffee bar and fridge which we found useful.
However when we arrived at 4pm no one was there to greet us and no number was left as a contact, and two notes were pinned to the door - neither addressed to us (!) it turns out there was a double booking and we were double booked with another couple who were yet to arrive. Everything turned out ok, the other couple ended up sleeping in the owners bedroom and we had our room, but we had to wait an hour for the hosts to return from dinner before we had any idea what was going on!
Hopefully this was a one off. We generally enjoyed our time here, however beware of the loud night time trains that can be heard from the house!
- Official Description (provided by the hotel):
- The Poplar Inn is a samll Bed and Breakfast situated in the heart of Banff. It is a new home built in a Victorian style. Two rooms have king size beds and en-suite bathrooms. A delicious full couse breakfast is served every morning. Coffee and tea are complimentary all day. The beautiful back yard is available to the guests. Short walk to downtown. ... more less