We stayed for two nights in August. The room was nicely furnished, with a big comfortable bed and direct access to outside. The bathroom was OK with a good shower, although a bit cramped (and could do with larger towels!)
There's a nice residents lounge with a fridge, kettle etc, where you also have breakfast.

We stayed 3 nights with Susan in September. We had the Maple room - very comfortable, huge bed. Patio doors open onto decked area and garden which would be lovely in the warmer weather. Breakfast was different each morning - great home cooking. Susan is a great story teller and we found her really interesting with lots of local information - ask her about the bears and her apple tree! Thoroughly recommended - ideal location - near to several good eateries - try Melissa's.

Susan is a knowledgeable world traveller and puts together a splendid light breakfast. The bed is huge and comfortable. My wife got her best night's sleep since we've been on the road.

We spent 2 nights at Susan's B&B. Absolutely fabulous location. A few minutes walk and we were right in town. The Inn is new and very tastefully decorated. The two room have their own entrance and eating area. Very convenient and didn't disturb Susan when we wanted to make a drink. Breakfast was very nice and Susan was willing to chat and talk to us about her experiences living for many years in Banff. She was a wealth of knowledge and helpful when we were deciding what to do each day. Would definitely stay there again.