This place would make a roadside prostitute blush. ( Well almost )
We stayed here in September & whilst we were not expecting the Hilton hotel for this amount of money ( 1 night = $195 tax inclusive ) we were not happy when we found a large smear of faecal matter on one of the blankets on the bed- the staff did happily exchange the blanket for us, they did not however offer to change the bed linen or to move us to another room. Further the carpets hadn't been vacuumed & the bathroom was not cleaned properly. The ice bucket had hairs of uncertain origin inside it & it was cracked down the side.
Generally it doesn't bother me if a place is dated & tired as long as it is clean. This place was not clean. There was a large dead moth on the floor in the toilet. This didn't bother us so much as we just pretended he was resting there next to the toilet.
The meals in the cafeteria were very expensive of pretty poor quality. A Hot dog was $11, pulled pork sandwich & fries $15 & a large cup of soda was $4.
I honestly would have preferred to leave & drive through to Golden but I was too tired after doing the Wilcox Trail that afternoon & was almost nodding off to sleep before arriving at this place. I couldn't have safely driven further otherwise I would have left in a hurry.
I probably wouldn't have written this review if I was paying $79 per night for a room - I would have just said to myself, "We'll you get what you pay for." However when you pay $179 plus tax I think you can expect a clean, tidy room with the amenities reflective of the cost.
I could not recommend this place based on our experience. I would not stay here again.
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- Also Known As:
- The Crossing Hotel Lake Louise
- Crossing Resort Lake Louise
- Crossing Hotel Lake Louise
- The Crossing Resort Banff National Park, Canada - Alberta