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“Disappointed” 3 of 5 stars
Review of China City

China City
Main Road, Ombersley WR9 0JJ, England
+44 1905 620398
Website
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Ranked #3 of 8 Restaurants in Ombersley
Price range: $16 - $62
Cuisines: Chinese
More restaurant details
Restaurant details
Dining options: Dinner, Reservations, Takeout, Delivery, Late Night
Description: Authentic Chinese cuisine. Warm and friendly atmosphere. Groups welcome. Buffet lunch every Sunday with a wide variety of popular menu choices. Reservations recommended during our busiest days (Friday, Saturday and Sunday lunch).
Worcester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Disappointed”
3 of 5 stars Reviewed December 22, 2013

China City has been one of my favourite restaurants for several years. However, my latest visit was disappointing. The food was nowhere near as good as it once once with far too much salt and or MSG and smaller portions. The food was not very hot and some of it did not seem fresh. The staff were pleasant but seemed to be different from previous visits. This left me wondering whether the restaurant has changed hands?

  • Visited December 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan_cao05, Manager at China City, responded to this review, March 10, 2014
I'm sorry that you have had a bad experience. We have recently had a few customer facing staff changes but the kitchen staff remains the same. As I do not know the exact date you visited I cannot tell of the reason behind your disappointment. However, we endeavor to use the freshest ingredients and cook everything from scratch. We hope to see you again.
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89 reviews from our community

Visitor rating
    47
    31
    9
    2
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Cleobury Mortimer, United Kingdom
Senior Contributor
31 reviews 31 reviews
21 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
“Very Good Food”
4 of 5 stars Reviewed December 11, 2013

Second time we have visited, and was not disappointed. Service was very efficient and courteous, food came out very promptly. Our one and only slight criticism was that it was not piping hot when served, but hot enough to eat though. We had the Christmas set meal for three, and was very pleasantly surprised at the amount of food, the pork and beef were very tender and not at all chewy or overcooked.

  • Visited December 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan_cao05, Manager at China City, responded to this review, March 10, 2014
Thank you very much for your repeated custom. We are pleased that you enjoyed your meal. We hope to see you again soon,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Thanks for making a Birthday Meal so memorable”
5 of 5 stars Reviewed October 18, 2013

We arrived at the restaurant, welcomed and shown to our table that I had previously booked. The staff were exceptionally attentive and friendly and our meals were all outstanding as was the service. The range of choice, the quality and quantity let alone the freshness and taste could not be faulted but it was their personal attention to detail and the fact without being asked provided a cake and a Birthday balloon. As a family we were all made to feel very special and as it was for an 18th Birthday experience it is a memory that will be treasured by us all. A Massive thank you to all the staff. I would encourage anyone who hasn't dined there to do so but be warned you will leave feeling well satisfied so be prepared.

  • Visited October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan_cao05, Manager at China City, responded to this review, March 10, 2014
Thank you so much for your lovely message, the staff at china city are always happy to see customers enjoying themselves especially during special occasions. Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, United Kingdom
1 review
“Disappointed”
3 of 5 stars Reviewed October 2, 2013

First time been Chinese restaurant , when we walk in staff so friendly to show a nice table to us. The food and service was excellent. But when we have main course time, we not enjoyable because the sound from the kitchen is too noise and loudly, look like someone are fighting.....
We try looked through one of the staff to slow down the noise from kitchen, but does't workout. So disappointed. Anyway we love to come back again because the nice staff they have good smiling.

  • Visited October 2013
    • 4 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yan_cao05, Manager at China City, responded to this review, March 10, 2014
Thank you for your review, I'm sorry your meal was interrupted by the loud noise. I do not know what happened exactly, you might have caught someone on a bad day but I assure you this does not happen regularly. Hopefully next time you visit , it will be a much more pleasant and quiet one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pershore
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Great people great food”
5 of 5 stars Reviewed September 29, 2013

Today just after opening at 1700hrs on the 29th sep myself and my partner ate fab food yet again.very helpfull and very friendly.keep it up its nice to feel comfortable and not to be rushed well done.

  • Visited September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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