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“The rudest restaurant in Greenwood” 1 of 5 stars
Review of Pacific Grill

Pacific Grill
309 Copper | V0H 1J0, Greenwood, British Columbia, Canada
250-445-6506
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Ranked #4 of 9 Restaurants in Greenwood
Cuisines: American
More restaurant details
Restaurant details
Dining options: Reservations
Description: 250 445 6506 Best noodle soup ever
Kelowna, Canada
1 review
1 helpful vote 1 helpful vote
“The rudest restaurant in Greenwood”
1 of 5 stars Reviewed August 26, 2013

I have never experienced such rudeness in any restaurant I have ever been to. My wife, daughter and I visited last week and having to leave our two dogs outside in the back of my truck meant that we wanted to sit by a window so we could keep an eye on them. Unfortunately this table by the window hadn't yet been cleaned and so the waitress asked us to sit at another table. We explained about our dogs and said we were in no hurry whatsoever to be served. We took our seats at the window table and my wife stacked up the dirty plates to help the waitress when she was available. The next thing that happened was that in front of all the other customers, the chef yelled at us from the kitchen to put everything down and not touch stuff. Having never been treated that way in a restuarant we made the decision to leave and I tried to explain again to the waitress why it was important for us to sit where we did. She refused to listen or apologise for our treatment. A number of the customers came over and told us how shocked they were at the way the chef and waitress had behaved. If the waitress had listened to us or at least explained we may have to wait a bit longer and was that okay with us that would have been different, but she didn't. We will never go there again.

  • Visited August 2013
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 reviews from our community

Visitor rating
    25
    13
    2
    2
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Grand Forks, Canada
Senior Contributor
27 reviews 27 reviews
20 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Classy!”
5 of 5 stars Reviewed August 3, 2013

I was blown away by the classiness of the Pacific Grill.... met at the door by a person with the traditional cloth over the arm... food reflected the service... I would definitely be back... thanks for making the occasion feel special.

  • Visited February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
Top Contributor
80 reviews 80 reviews
53 restaurant reviews
Reviews in 34 cities Reviews in 34 cities
16 helpful votes 16 helpful votes
“Really Good Eggs Benny”
4 of 5 stars Reviewed July 21, 2013

Stopped here for breakfast and sure glad we did! The eggs benny was very, very good. Totally above-average. It's a very cute, quaint restaurant. Lovely décor. Enjoyed reading about the history of the "City of Greenwood" back in its days. The photos on the wall kept us busy, too. Highly recommend this little gem anytime you drive through town. Look forward to returning in the future.

  • Visited July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Will not return”
2 of 5 stars Reviewed July 16, 2013

Ordered 2 meals & got charged $1:50 for extra tartar sauce for halibut. Won't return & ride by here 6 times a year. Some places just don't care about repeat business,

  • Visited July 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenwood, Canada
Reviewer
3 reviews 3 reviews
3 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Finer small town diniing”
5 of 5 stars Reviewed July 15, 2013

The owner's, Rick and Jim, formerly ran restaurants in Victoria, BC. They have refurbished the downstairs of the 1800"s Pacific Hotel, and it is the finer dining spot in Greenwood. They serve burger's, fish and chips, Thai foods, pastas, chicken, steaks, great salads, and all surrounded by pictures depicting Greenwood in it's heyday.

Visited July 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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