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“Had a great time” 5 of 5 stars
Review of Villa La Estancia

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Villa La Estancia
4.5 of 5 Resort   |   Paseo Cocoteros 750 Sur | Condominio Maestro Flamingos, Nuevo Vallarta 63732, Mexico   |  
Hotel amenities
Ranked #3 of 27 Hotels in Nuevo Vallarta
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Had a great time”
5 of 5 stars Reviewed July 19, 2014

This a was a great trip!!! I went there with my mom and dad.We had the all exclusive package which made it great and included the best activities. It also got us the best food from there own restaurants!!!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cobos2000, Director General at Villa La Estancia, responded to this review, July 21, 2014
Dear Jennifer:

I deeply appreciate your kind review, it is very rewarding to receive such feedback from our guests, the staff will be delighted when they learn about your experience here at Villa La Estancia Riviera Nayarit.

Once again, we thank you very much for your comments, and we hope to have the opportunity to provide you with the excellence in service we are known for.

Cordially yours!

Rodolfo Cobos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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844 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 13, 2014

We loved our visit. We want with friends(4 adults/4kids) and the three bedroom villa was the perfect size. The pools were breathtaking, the food was delicious, and the service was incredible. We were able to eat and participate at the activities and shows next door at Villa Palmar with our all inclusive package. We would definitely stay there again.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cobos2000, General Manager at Villa La Estancia, responded to this review, July 29, 2014
Dear Jennifer D:

I really appreciate you taking the time to post your review, I would like to thank you as well for have chosen Villa La Estancia Riviera Nayarit to spend your vacation.

On behalf of the staff and myself, I thank you very much for your preference and loyalty and for allowing us to serve you better every year with a real passion.

Should you are planning your next vacation please let me know, I would like to personally meet you and your family.

Cordially yours

Rodolfo Cobos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 13, 2014

Visited Villa la Estancia in May 2014. Stayed at the property with a group of 60+ guests. The all inclusive plan was very worth it. The spa is wonderful!

Pro:
- Few guests but lots of amenities
- Can help arrange tours
- Very Clean hotel
- Friendly hotel staff - greeted with a smile every day
- All inclusive plan allows you to eat at their sister hotel as well as eat at the deli
- The on site market is super convenient

Con:
- Very Slow Check in & Check out (Make sure you check your bill before checking out)
- Spotty Wifi
- Slow service in the restaurants

Note: The tips for restaurants & room service are not included in All inclusive plan

Room Tip: All the rooms face the ocean. Do note that in most rooms, two rooms share a balcony and a gate. You...
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cobos2000, General Manager at Villa La Estancia, responded to this review, July 29, 2014
Dear Guest:

Thank you for staying at Villa La Estancia Riviera Nayarit and for taking the time to share your review.
Rest assured that your comments are being taken with seriousness and that will certainly help to prevent future issues in our services.

We are looking forward to your next visit; please do not hesitate to contact us for any pre-arrival arrangement.

Sincerely
Rodolfo Cobos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 9, 2014

I got married in Punta Mita and had a group of 40 guests stay at VLE for 3-4 days. I was a nervous bride with semi-unreasonable requests and the VLE staff handled everything with grace and prompt attention. I couldn't have asked for more from the front desk staff, the bell men, the concierge, etc. The staff coordinated last minute airport pickups, last minute spa and hair emergencies, transportation to/from the wedding location, and overall making sure that me and my guests had everything we needed. When the wedding day rolled around, I was confident that I was in good hands with the VLE staff.

The service is the best part, but the food, accommodations, the location and pool were amazing! It was great to be at a hotel that DID NOT have time share sales. Being at VLE felt more like coming home than arriving at a hotel.

Room Tip: Get a 2 BR suite! Its worth it! Also, the wifi is very unreliable.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cobos2000, General Manager at Villa La Estancia, responded to this review, July 29, 2014
Dear Guest:

Thank you very much for taking the time to share such amazing memories of your recent stay at Villa La Estancia Riviera Nayarit. I’m delighted to hear that we were able exceed your expectations with our outstanding staff.
Your positive comments make us feel proud of what we love to do, “serve with passion”.

It was a real pleasure hosting you and your group of family members and friends. Please keep La Estancia in mind to celebrate your “First anniversary”.

Sincerely

Rodolfo Cobos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Charles, Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 8, 2014

We were extremely impressed with the staff's attitude. Everyone tried to please us in every way. The views from the rooms were incredible. Many activities were available if you chose to be active. The atmosphere at the hotel was relaxing and this was the best overall resort I have experienced.

Room Tip: All rooms have ocean views. I didn't notice any noise surrounding our suite, so I assume they ar...
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  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cobos2000, General Manager at Villa La Estancia, responded to this review, July 29, 2014
Dear Laura E:

I would like to express my gratefulness to you for sharing your review about your latest stay. It is a privilege to know that Villa La Estancia Riviera Nayarit lived up to your expectations in every aspect of such a relaxing vacation.
It is always great to receiving excellent reviews we can share with other guests, we all here at the resort feel motivated to continuing improving the services we offer for the next time you come back.

We are looking forward to your next visit; please do not hesitate to contact us for any pre-arrival arrangements.

Cordially

Rodolfo Cobos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 7, 2014

My family kids 3&6 stayed with another family of 4. Our 3 bedroom suite / all inclusive package was awesome. A quiet place with excellent service/food.Kids loved the entertainment at Villa Del Palmar.

Room Tip: seemed like all rooms were good. The 3 bedroom suite does have 2 entrances which was not what we exp...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cobos2000, General Manager at Villa La Estancia, responded to this review, July 29, 2014
Dear Guest:

We truly feel gratified for having you and your family stayed at Villa La Estancia Riviera Nayarit, I appreciate the time taken to write this great review and I will happily share your comments with all the staff.

We truly hope we get the chance to host you back very soon, please do not hesitate to contact me for any special request.

Best regards

Rodolfo Cobos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Castro Valley, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

We just came back from a 7 day stay at Villa la Estancia. What a great place! the setting is absolutely beautiful with easy access to the beach. All rooms have ocean views which are stunning. I don't know how it would be during high season, but one of the things that made it so comfortable was how calm and peaceful it is. The sister hotel next door seemed to have much more activity and less quality in the service. Everyone from the concierge ladies, the waiters and the spa ladies were absolutely amazing and did not feel friendly fake. They would go out of their way to correct any mishaps or bumps. Taking a taxi is very easy and the hotel provides you with a rate menu which makes it feel safe about not getting ripped off. The restaurant La Casona is really good and in a beautiful romantic setting. The staff there is also amazing.
I do have to say that the lady from the travel agency tried to convince us that charging our credit card in pesos would be more convenient for us when in reality it doesn't. Not trustworthy.
The other unpleasant experience was with the vulture sales people of the sister hotel next door who tried to get us into buying a membership. I didn't lower my review stars because it was at the sister hotel and not at la Estancia.
We would definitely go back a million times!!
Thank you Deliah, Leo, Jerry and the wonderful cleaning ladies who went above and beyond their responsibilities.

Room Tip: Higher (4th floor up) and corner units have better views. Yet all of them are amazing.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cobos2000, General Manager at Villa La Estancia, responded to this review, July 29, 2014
Dear Guest:

I would like to thank you for sharing your review about your latest stay at Villa La Estancia Riviera Nayarit.
Our guest’s comments are the most powerful tool we have to identify our areas of opportunity and therefore they are always appreciated and taken with extreme seriousness.

Please rest assured that we are taking the proper measures to improve in order to deliver outstanding service to your complete satisfaction.

It was a real pleasure hosting you; I am looking forward to your next vacations.

Cordially

Rodolfo Cobos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa La Estancia

Address: Paseo Cocoteros 750 Sur | Condominio Maestro Flamingos, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Nuevo Vallarta
#3 On the Beach Hotel in Nuevo Vallarta
#3 Top resorts Hotel in Nuevo Vallarta
#3 Romantic Hotel in Nuevo Vallarta
#3 Luxury Hotel in Nuevo Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Villa La Estancia 4.5*
Number of rooms: 245
Official Description (provided by the hotel):
With its exclusive ambiance and AAA four Diamond rating, Villa La Estancia in Riviera Nayarit is redefining luxury and sophistication. Nestled on the shores of Banderas Bay in between the popular destinations of Puerto Vallarta and Riviera Nayarit, the stunning beachfront property is an idyllic hideaway for indulging in the glory of Mexico. Its 250 Hacienda-style suites, stunning property, world-class Tatewari Spa and gourmet restaurants offer guests the ultimate beachside escape, where relaxation and indulgence are inevitable. Welcome to Villa La Estancia, welcome to magnificence. ... more   less 
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Also Known As:
Villa La Estancia Hotel Nuevo Vallarta
Hotel La Estancia
Resort La Estancia
Villa La Estancia Nuevo Vallarta

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