As other guests have commented, Villa La Estancia is one of the cleanest, best maintained properties I have had the pleasure of staying at. The grounds, facilities, spa, gym, restaurants, and the rooms are all impeccably maintained. Sure, it's new, but they are always cleaning...everything.
VLE is a very beautiful place on a nice slice of sand in the Bay of Banderas. Outside of the Ritz and the Four Seasons in Punta Mita, you will have a hard time finding a nicer place to stay in the region.
Nuevo Vallarta is a nice midway point between Puerta Vallarta (about 30 mins) and the northern reaches of Punta Mita / Mita (20 min) and Sayulita (35 min). It's also relatively close to the airport (20 minutes /180 pesos). There are wide stretches of excellent and uncrowded walking beaches to the immediate north and south of the resort. There are some, but not a lot of, vendors on the beaches here. The sand and the water are rather brown here, you are not on the beaches of the Yucatan with it's turquoise waters and white beaches. So know that before you go or you will be disappointed.
Everything seems very safe here. There are two security gates in the development area before you get to the hotel itself. Cab drivers and everyone checks in and out with the guards
The service staff at VLE is very personable, attentive, and they honestly care about the quality of your experience. Luiz, the bellman, was very helpful and provided just the right amount of info about the room and the property. Claudia and her counter part at the front desk was always very gracious and greeted us by name. Omar and Alonso, and others whose names I can't recall, were happy, friendly and very accommodating waiters (I'm a chef so I make special requests when I know the kitchen accommodate them.
The service at this resort would be top rated for me except for the fact that the speed of the dining service is VERY slow ... especially around the pool. I realize it's pool service in Mexico and not the lunch hour in Manhattan, but the timing is more than a little off across all the operations. On one occasion we were left with menus and no follow up.
The other minuscule nit I have to pick with this place is the music. The ambient music that is piped everywhere around the grounds and pool is a very short and loud loop of Lounge / Trip-Hop / Electronica. There seemed to be only about 8 songs in this endless loop. It's not bad music, they just need a much longer playlist. After day two, the repetition was distracting, then disturbing. Then by day five, I was ready to confess ... to anything. It's also played much too loudly and drowns out the fountains and the sound of the waves. At the restaurant one night we had to ask them to turn it down so we could speak with each other.
Minor complaints for an otherwise well run property. You will quite likely love your stay here. We did.
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- Also Known As:
- Villa La Estancia Hotel Nuevo Vallarta
- Hotel La Estancia
- Resort La Estancia
- Villa La Estancia Nuevo Vallarta