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“Nice stay - perfect for our family” 4 of 5 stars
Review of Sea Garden Nuevo Vallarta

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Sea Garden Nuevo Vallarta
Av Paseo de las Moras s/n | Fracc Nautico Turistico, Nuevo Vallarta 63735, Mexico (Formerly Mayan Sea Garden Nuevo Vallarta)   |  
Hotel amenities
Ranked #19 of 24 Hotels in Nuevo Vallarta
Portland, Oregon
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Nice stay - perfect for our family”
4 of 5 stars Reviewed July 11, 2013

The resort was nice and clean. The service was great. We had a very good experience. The smaller of the Mayan resorts, this hotel was quieter, only 1 pool and 1 restaurant, however worked very well for us, since was walking distance to "Vallarta Adventures" where we booked most of the activities such as snorkling, dolphins, etc.

We stayed at a Suite, it was comfortable stay for a family of 4.

Room Tip: Request a room with an ocean view.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Socialmediamanager1, Manager at Sea Garden Nuevo Vallarta, responded to this review, November 22, 2013
Dear FumikoKutch :

Thank you for taking the time to provide us your feedback about your recent stay at Sea Garden. We are happy to learn you and your loved ones enjoyed the resort and really appreciate your kind comments about our staff’s service, as we consider them one of our biggest assets.

Our goal is to make each one of our guests’ vacations relaxing. It is great to know you had a very good experience with us!

It will be our honor to welcome you once again.

With all good wishes,
Sea Garden Nuevo Vallarta Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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173 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Los Angeles
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 22, 2013

Just got back from an amazing vacation staying at the Sea Garden. We stayed for 5 nights this time and was under the all inclusive option.
As just like last year's trip, the food was very, very good but the staff made our trip so memorable. The staff at the Ocean Garden are just the best.
Ernesto, Amauri, Alejandra, Efrain, Jesus, Francisco, Silvia, Pedro, Alejandro, Adolfo, Esteban, Monica, Gustavo, Jose and Armando did such a great job taking good care of us and making this such a relaxing vacation. Special thanks to Christina at check in, thanks for the great room.
There are many resorts to choose from in the Puerto Vallarta area, and have stayed at many, but never have had the level of service that we get at the Sea Garden. They do not know the word "no" and really have a way of making you feel welcome.

The pool and grounds are as nice as I remember as last year.
Will be back this December. I did hear a rumor that the rooms are being refurbished, so can't wait to see the changes.
Sometimes the music in the pool area is way too loud, so I asked several times to lower the volume, and they did. Someone must of been having a good time choosing the music, because we had a round of Christmas music,,lol.

LOVE, LOVE, LOVE this place, see you guys soon.

Room Tip: The view form the 7th floor is Amazing!
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Socialmediamanager1, Manager at Sea Garden Nuevo Vallarta, responded to this review, November 22, 2013
Dear TropicaLAguy :

Thank you so much for choosing Sea Garden for your vacation and for sharing your review with us.

We are happy you found our pools and grounds beautiful and really appreciate all your kind comments about our staff, as we consider them one of our biggest assets.Rest assured we will share this with them as it will motive them to continue providing the service that creates happy vacation experiences.

Lastly, we will share your comment about the music in the pool area with the appropriate staff. We are always looking to surpass your expectations and this is very useful to us.

It will be our honor to welcome you once again.

With warmest regards,
Sea Garden Nuevo Vallarta Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Bay, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 1, 2013

We were bumped here by the Grand Mayan for our second week. What a little gem of a hotel, about one hundred yards from the beach. We were facing the beach and had a beautiful view of the boats leaving the Marina every day, slider opened right onto a view of Banderas Bay and lovely pool views. The unit was older but very comfortable and spotlessly cleaned every day. Thanks Carmen. We were in walking distance of the Marina and many restaurants. The staff went out of their way to help us with anything we needed. Very enjoyable stay.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Socialmediamanager1, Manager at Sea Garden Nuevo Vallarta, responded to this review, November 22, 2013
Dear glad1947 :

Thank you for taking the time to provide us your feedback about your recent stay at Sea Garden.

We take great pride in creating incredible vacation experiences and after receiving your remarks, it isgreat to confirm we have succeeded in doing so.

We look forward to welcoming you back and continue making your stays memorable!

Happily,
Sea Garden Nuevo Vallarta Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Illinois, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 31, 2013

My friend and I had a GREAT time at the Sea Palace. The staff was fabulous! Especially Manny and Gustavo at the pool bar! They always told us about the daily specials. In addition, they were very friendly and engaging. We really hated to leave the pool. I suggest you join in the many activities they have available out near the pool. I did not join in until the last few days and regreted not doing so sooner. You meet other friendly people and the staff running the activities are alot of FUN!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2013

Just returned from a week there with my wife and daughter, and I absolutely loved it! We did the all inclusive deal and consider this hotel to be a great bargain. Bear in mind it's a 3star hotel so the rooms are pretty basic, really just a blow dryer and a tv (with only a couple of english speaking chanels) are the only amenities,but who travels that far to watch tv? The hotel is older but well built we never heard our neighboring tenants at all. I've stayed in newer resorts where it seemed like they were in the same room! All of the staff were hard working, freindly, and attentive to whatever we needed. The entire hotel and pool was sparkling clean and nice and warm, and beach access couldn't be easier. Being all inclusive we ate all of our meals at the hotel restaurant "Rumm Ba" and this was the best part of all. The food is outstanding, and the waitstaff second to none. I've read some of the other reviews here so if I may review those, yes the beds are very firm, the ocean is noisy (imagine that!), the wi-fi is probably not worth the price, if you prefer to dine elsewhere options are somewhat limited, 10am checkout is early but they will allow 12:00 if the bookings permit - just ask!, great for family not so much for singles. The bottom line is we got what we paid for and didn't want to leave.

Room Tip: Half of the rooms face the ocean and pool nice views but probably noisier. Our room was top floor on...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Socialmediamanager1, Manager at Sea Garden Nuevo Vallarta, responded to this review, February 6, 2014
Dear LasCaballero :

We are glad you have decided to post a review as it helpful to further enrich our performance and give other travelers a better idea of what to expect when staying at Sea Garden. We are delighted to know youdid not want to leave, that you enjoyed our facilities and meals and thank you as well for your kind comment about our staff, as we consider them one of our biggest assets.

We take great pride in creating incredible vacations and after receiving your remarks, it is great to confirm we have succeeded in doing so for you and your loved ones.

We look forward to welcoming you back and continue making your stays memorable!

Happily,
Sea Garden Nuevo Vallarta Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 12, 2013

I recently stayed at the Sea garden in Neuvo as a guest of my aunt who has a time share... i really enjoyed myself... I found the hotel staff to be vey friendly and helpfull... I really enjoyed the pool area and all the actitivities... I have decided to adopt 3 of the of the pool guys! lol... i had so much fun...(still dont quite get mexican Bingo) but it was fun anyway...on my last night there i happened to trip and hurt my knee to say adios to all the bar staff in the Blue bar... you need to have some kinds of lights near the steps! ouch! but im a trooper and just said.. get me Ice..(helio) the little guy ... cant remember his name was so helpfull...he felt so bad...but i will allways rember all the help he gave to me...I felt very safe and secure while staying at this hotel... I would definatly recomend this place to others! wish i was there right now.. as we have snow...waaa!

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon BC
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 4, 2013 via mobile

Just returned from two weeks at the Sea Garden. This is a awesome small venue resort. Everything is easily accessible. No tram rides or 10 minute walks to the pool and ocean. No fighting for a place at the pool. Pool was a little noisy after noon, but it was big enough you could move to the other end for some quiet. We met several couples that had come from the larger Mayan Hotels down the beach just to get away. Allover service was excellent. Breakfast and lunches in the restaurant were also excellent. There are also several really good restaurants in the harbor. Had to try out Eddies as it had such great reviews. Sports Bar???? It has a big TV???? We were seated outside in the parking lot next to a jeep, on artificial turf with a crooked table,( too high) and fold up chairs. Charming! Go straight to his other restaurant Por Que No? Excellent! Would definitely recommend this Hotel if you want to be close to the beach and pool and have lovely views of the ocean. Also don't leave without doing a couple of tours with Vallarta Adventures, well worth the money.

Stayed February 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sea Garden Nuevo Vallarta

Address: Av Paseo de las Moras s/n | Fracc Nautico Turistico, Nuevo Vallarta 63735, Mexico (Formerly Mayan Sea Garden Nuevo Vallarta)
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#16 On the Beach Hotel in Nuevo Vallarta
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Mayan Sea Garden Nuevo Vallarta Hotel Nuevo Vallarta
Nuevo Vallarta Mayan Sea Garden

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