We normally stay at Paradise Village, just down the beach. But it has grown so large and full of kids, loud music, and not a great getaway relaxation place any more. Bel Air, however, while it has its share of kids, especially during Spring Break, its choice of music is played at a lower volume and is much more relaxing. The pool/beach views are terrific. We got a great upgrade when we arrived for four nights we had added to the week timeshare trade. The timeshare upgrade was going to cost us an additional $150, a night but when we checked in to that deal at the end of our four paid nights, the fabulous room we had was only $40, more a night??? The first upgrade price was during Spring Break and we checked in right after Spring Break and so that might have had to do with the steep drop. Or, the right hand wasn't talking to the left hand......
Every time we gave our room number to the waiters they always looked up at the oceanfront building, and commented on what a great location we had. So, that is a huge plus. Not so much to say good about the pool/beach menu. The service is top notch. Quick and always friendly, but why you can only order two different beers, and not major brands, was a mystery. Also, served barely cold in a plastic "glass". Paradise Village always delivered beer orders in a ice bucket, so we were spoiled, but who likes warm beer on the beach. The food gets a mixed rating but mostly on the lower end. However, Karen's Place is a 15 minute beach walk or an 85 peso cab ride and it serves the best margarita's in Mexico, or anywhere else for the matter. And a not to shabby Bloody Maria. The food is also excellent, as is the service. There are other food choices nearby in the small town.
All the staff were excellent, though this is a mainly Mexican resort so some of the staff had limited English. But, a pantomime of a band aid served just as well, when I needed one.
A nice touch is the cold drink upon arrival, free fresh rolls and coffee from 6 a.m. to 8 a.m. Tea and cookies mid-afternoon, and free champagne at sunset.
I always get a laugh when reading "hate" reviews" of places that the vast majority love. I wonder from what planet these people arrived from, where everything was always perfect, and nothing was due to their ignorance, or stupidity.
We highly recommend Bel Air but remember, it pays to know what you are getting before you get there. Though we never expected the "upgrade", nor the fabulous view from our room.
Oh, the wi-fi. You can receive it in your room but it tends to drop the signal. Better the closer you move to the source. But there are also two free computers to use when you pass through the small market. No sign, just stumbled upon it.
- Official Description (provided by the hotel):
- Bel Air Collection Resort & Spa Vallarta is a recently opened resort in the dazzling beach of Playa Flamingos of Nuevo Vallarta, as part of the exclusively HIP Collection, Highly Individualized Properties in design and services of Bel Air Collection Resorts & Spas. With the details to make your stay a memorable one, Bel Air Delights. The signature amenities that make us so different, Bel Air Hallmarks. An the services and life experience that make up your holiday, Bel Air Experiences. ... more less
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- Also Known As:
- Bel Air Collection Resort And Spa Vallarta
- Bel Air Collection Resort & Spa Vallarta Hotel Nuevo Vallarta
- Playa Del Sol Grand Hotel
- Playa Del Sol Grand Puerto Vallarta
- Playa Del Sol Grand Resort