Took a chance on booking somewhere new, for a getaway to recover from a brutal winter, in more ways than one. We were looking for a small establishment, with a personal touch. Not a fan of the large all inclusive. This was an Interval International Booking.
We were met right away by Trinadad! Such a lovely man, who never forgets your name. The lobby is inviting, as are the staff. My hope was for an ocean view and we were not disappointed. The one bedroom suit, drops three steps down, into a kitchen/living room with a large wrap around deck. The view, breathtaking.
It was at this point, my husband opened his suitcase to discover someone else's things. Tony, the resort manager, was there to save the day and drove my husband back to the airport. This is the kind of service we received through out the week.
The staff at Shipwreck Island snack bar were always attentive. Vincent is extremely hard working. Always serving, and cleaning. The pool staff, the same, even despite the odd rude costumer.
Can't say enough about the service in the restaurant. Our waiter, Gama, was always there to see to our needs, and make sure we are happy. We tried several things on the menu, and found it quite diverse.
Our room was always cleaned beautifully with special touches.The bed was very comfortable, which is very important to me. A maid always delivered goodies to our room at tea time. This was all despite the fact, that we didn't tip her until the end of the week.
We are now here for our second week and looking forward to more of the same.
Thank you, Bel Air Nuevo Vallarta!
- Official Description (provided by the hotel):
- Bel Air Collection Resort & Spa Vallarta is a recently opened resort in the dazzling beach of Playa Flamingos of Nuevo Vallarta, as part of the exclusively HIP Collection, Highly Individualized Properties in design and services of Bel Air Collection Resorts & Spas. With the details to make your stay a memorable one, Bel Air Delights. The signature amenities that make us so different, Bel Air Hallmarks. An the services and life experience that make up your holiday, Bel Air Experiences. ... more less
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- Also Known As:
- Bel Air Collection Resort & Spa Vallarta Hotel Nuevo Vallarta
- Bel Air Collection Resort And Spa Vallarta
- Playa Del Sol Grand Hotel
- Playa Del Sol Grand Puerto Vallarta
- Playa Del Sol Grand Resort