I'm very happy, and satisfied by this hotel, everyone treating you like a prince, or princess, or even king and queen, there's no loud music, neither kids screaming, the pool was very very clean, you never can see a single piece of trash in the floor, and specially I want to congratulate and specially thank the waiters Eduardo, Raymundo, Jesus, Luis, Chago, and Daniel for their sense of humor, their enthusiasm, patience, and everything. The rooms were decorated everyday in a different way, so I really felt like a princess, I love the hotel, and the beach, and the delicious food (absolutely every kind of food). I would like to go again in Nuevo Vallarta in Bel Air Collection Restort & Spa Vallarta.

The service here is excellent the waiters at the pool side bar are the best. Rafael Vincente Javier Estaban are the best I can't say enough good things about these guys what a great staff and let's not forget the bar tenders Padro and Armondo

Landscaping was beautiful. Do not go unless you know you have a room with a balcony. My husband and I were stuck in a lil 10x15ft room with a leaky light in the bathroom. Clean room however. Most staff were very nice. With exceptions of front desk clerk who made us sleep our first night in a stuffy room off of the "lobby" (the lobby is a pretty pathetic place). There were no available rooms for us and 3 other couples (unless you were timeshare). The sushi bar was very good. The only other restaraunt was ok- not a resort to get dressed up at. The menu offered for lunch at the pool was good if you like burgers fries sandwiches etc. amazing fresh salsa and guacamole! No nightly entertainment. I do believe this resort just switched from a full time share resort- so hopefully things will get more organized.

Loved this little resort! We went with friends who have a time-share there and absolutely loved the laid-back atmospher. The staff is so friendly, and Trini was our special host who was one we could rely on for anything we needed. However, all the rest of the staff was also very gracious and helpful--not a disagreeable one on the grounds. They are all very trustworthy. And contrary to public opinion, we never once felt scared or threatened. It is very safe! Our condo was very clean, The pool was chillier than the ocean, but so pleasant. My husband loved the waves--however, they were a bit much for me to play in! We ate in many local restaurants, and thought they had much better food than the resort restaurant. We did the segway tour with David and loved it. We golfed at Marina Golf and the Flamingos-- probably liked the Marina best. The sunsets were fabulous, and we would certainly recommend this place to anyone.