The service here is excellent the waiters at the pool side bar are the best. Rafael Vincente Javier Estaban are the best I can't say enough good things about these guys what a great staff and let's not forget the bar tenders Padro and Armondo

Landscaping was beautiful. Do not go unless you know you have a room with a balcony. My husband and I were stuck in a lil 10x15ft room with a leaky light in the bathroom. Clean room however. Most staff were very nice. With exceptions of front desk clerk who made us sleep our first night in a stuffy room off of the "lobby" (the lobby is a pretty pathetic place). There were no available rooms for us and 3 other couples (unless you were timeshare). The sushi bar was very good. The only other restaraunt was ok- not a resort to get dressed up at. The menu offered for lunch at the pool was good if you like burgers fries sandwiches etc. amazing fresh salsa and guacamole! No nightly entertainment. I do believe this resort just switched from a full time share resort- so hopefully things will get more organized.

Loved this little resort! We went with friends who have a time-share there and absolutely loved the laid-back atmospher. The staff is so friendly, and Trini was our special host who was one we could rely on for anything we needed. However, all the rest of the staff was also very gracious and helpful--not a disagreeable one on the grounds. They are all very trustworthy. And contrary to public opinion, we never once felt scared or threatened. It is very safe! Our condo was very clean, The pool was chillier than the ocean, but so pleasant. My husband loved the waves--however, they were a bit much for me to play in! We ate in many local restaurants, and thought they had much better food than the resort restaurant. We did the segway tour with David and loved it. We golfed at Marina Golf and the Flamingos-- probably liked the Marina best. The sunsets were fabulous, and we would certainly recommend this place to anyone.

This is our 5th year visiting this hotel and we will be back next year. The hotel is smaller than the other hotels in the area , but thats what makes it so great. The rooms are big if you get the ones with a kitchenette and other than a few utensils missing on the odd stay I really like how clean they are kept. The first day we could not get the room we wanted because of a big wedding that weekend ,but the staff were more than happy to get us a great room on Monday. I have to give credit to Poncho at the front desk for helping us out and Trinindad at reception for going out of their way to get us the room we wanted. The bar staff are also great and they made our trip fun .Guys like Vincente, Juan, Javier ,Rapheal, Pedro and Christopher all kept our drinks full and made us feel at home for our 3 week stay. These guys make the place what it is with there friendly service and great attitudes. I also have to comment on the activities people Lucio, Karla and Jessica who kept us busy each day.Listen foor thier catch phrase (goooood, rotate and love you baby) The head of activities Lucio organized volleyball for us everyday and had a few Canada versus Mexico mathches against the staff which was a lot of fun. Thats what I mean about these guys going that extra mile to make your stay fun. Lucio had about 8 of the staff drop what they were doing and play us in volleyball which you never see happen at the other hotels. Karla and Jessica the other 2 activities staff members treated us great and made us feel like family . They are friendly always smiling and always making sure we were having a good time. Like I said we have been coming here for 5 years and its people like Lucio, Karla and Jessica who make our trip fun. I can travel to different parts of Mexico with our timeshare but we choose this place because of the great staff. I hope management reads this and gives these guys the credit they deserve because they work hard and make our trip every year an experience. There is one story I have to share about one of our group losing his phone in a cab the night before we all left. We Told Trinidad at reception about the phone and he told us he would try get hold of the taxi company again and try and track it down cause we could not find it anywhere. 2 weeks go by and low and behold the phone is mailed back to us.I have yet to go on a holiday and have something like that happen. Like i said I hope management knows the value of the people working there cause they are the best and thats why we will be there next year.