Just returned from the Mayan Palace, NV. Stayed 3/1-3/8/2013. Be aware this is Part of the Grupo Vidanta resorts and have many hotel brands onsite...Grand Mayan, Grand Bilss, Grand Luxx and Mayan Palace. It seems they are getting rid of the MP brand and want to upgrade you to one of the newer highend brands. At Checkin they hand you over to a resort specialist, code for Timeshare salesperson to try and schedule you for a TS tour. We got in late about 5pm and luckliy the tours were done for the day and they wanted us to schedule a tour first thing Saturday morning. We told her we already booked several excursions though Vallarta Adventures (at the MP they will try and give you discounts for VA's tours if you go to a TS presentation but if you book online the the rates are much cheaper than the MP supposed discounts) for the week and did not have time. After we told her we would not have the time for a Timeshare tour she basically blew us off and gave very little info about the resort and we were left to explore on our own with no maps or suggestions of how to get around the grounds.
This is a SPRAWLING resort with complex walkways, way out of the way to get ANYWHERE. You have to walk about 300 yards to get to beach, taxi stand, restaurants etc. When it came to the Shuttle service they make you feel like second class citizens and drop you at the top of the road that leads to the MP front lobby and have to walk down the path to get back to hotel while the shuttles will drop you at all the other Hotel lobby's (Grand Mayan, Bliss, Luxx etc). Why do they do this? To punish you for not taking the timeshare tour/presentation.
Next up Jackhammering from Hell from 9a.m.till 7p,m, daily except for sunday. They are demolishing the Mayan Palace buidlings. First tower is gone. second tower is gutted and jackhammering is constantly going on to level that building which is right next door to the third bulding which is where you will stay unless you take the Timeshare presentation and they will most likly upgrade you to the Grand Mayan which i've seen on other TA reviews here. We did not take the TS tour and stayed in this third building. Now I must say the Room Suites are Wonderful. Lots of space, well appointed, clean and comfy with Great Housekeeping service daily. I have no idea why they would completely knock down buildings when all it needed was perhaps a remodel. Makes No sense other than they want to build higher which is what the other resort buildings are.
The Pool.....SPECTACULAR!!! just a wonderful spot with gorgeous views leading down to the beach. Clean and bright with lots of chaise and umbrella's for everyone.
It's a long walk out of the resort. The closest Bus stand is down the road at the Seaview Garden Hotel (they do this on purpose so you will stay on site and eat there) which they suggest You take a taxi to and then take the bus. this is CRAZY. We just took taxi everywhere and was not at all expensive doing the Walmart run to load for the week or going over to the Vallarta Adventures offices. If you want to go into Puerto for the day take the taxi, about 180 pesos. Better than all the stops the bus will have to make. Go to the Mallicone section a beautiful walk along the water full of shops and restaurants. We had a beautiful sunset dinner with $1-US, Margaurita's and Corona's....perfecto!!
We did eat on site about 4 days. Pool and beach server service was great. Happy hour between 4-5pm with 2 for 1 drinks as well as special drink of the day 2 for 1 all day. Yes You will pay top dollar for food on resort but it was all very good as well as the service.
FYI-this was a timeshare swap through Interval and not owners in the Vidnata Group. Thus the stay at the Mayan Palace which they are still using, during demolition, to motivate you into a timeshare presentation and try and upgrade you to the other properties. Gave this resort a POOR rating due to the constant construction, refusal of shuttle service directly to the Mayan Palace lobby and long walks to everywhere. Otherwise it would have been an Excellent stay.
- Also Known As:
- Mayan Palace Nuevo Vallarta Hotel Nuevo Vallarta
- Wyndham Nuevo Vallarta
- Nuevo Vallarta Mayan Palace
- Mayan Palace Resort