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“Not too fancy (which was good), incredibly friendly and helpful staff” 4 of 5 stars
Review of Samba Vallarta All Inclusive

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Samba Vallarta All Inclusive
3.5 of 5 Resort (All-Inclusive)   |   Av. costera y la playa s/n., Nuevo Vallarta 63732, Mexico (Formerly Samba Vallarta by Pueblo Bonito)   |  
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Hotel amenities
Ranked #17 of 27 Hotels in Nuevo Vallarta
Durango, Colorado
Top Contributor
72 reviews 72 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
“Not too fancy (which was good), incredibly friendly and helpful staff”
4 of 5 stars Reviewed June 12, 2014

I recently stayed here with my mom and sister. We had a great time! All staff members were incredibly friendly, patient and helpful. It was a bit more low-key than the surrounding resorts, but we liked that! We were 1 of only a couple Americans there and that was nice. The pool was a little cloudy and it was really hot, but that was our only disappointment. Oh and the bathroom by the ocean could use more frequent cleaning. The Mexican/Italian restaurant where you can eat if you make reservations was a nice change and the only place (other than rooms) with air-conditioning. Our room, balcony and bathroom were all big and beautiful. No time-share selling and that was very nice. We would love to go back here again.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,168 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Maple Ridge, Canada
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 11, 2014

This was the first time my husband and I had have been to Mexico and I am very impressed with The Samba Vallarta!! :) Check in was fast and easy, food is great and the staff are all amazing so friendly and helpful! Ricardo , Salvador , Fermin and Rosaria are always smiling , very attentive , such nice people! The food YUM! Lots to choose from and the 'egg lady' wow what a great cook she is! This resort allows kids and they are always kept busy , we hardly saw let alone heard any . Manuel and Daniel so entertaining , great job they do , always upbeat . I couldn't be happier with this place and I can't wait until this November when we get to go back there . All the staff make you feel like a part of their extended families.

Room Tip: Odd numbered rooms are balcony/with pool view :)
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doncaster
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 8, 2014

we stayed here in 2000 what a wonderful place, food staff, rooms, shows, hotel
pool, nothing was too much trouble for all staff, very clean. had a great birthday there were four of us, would go again without question, recommend five stars and more.

h harrington mrs.

Room Tip: all rooms good.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, WA
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 6, 2014

My wife and I spent the last week of May at the Samba Vallarta All Inclusive and really enjoyed ourselves. I was a little uncertain after reading the reviews but after staying there for 6 nights and having a wonderful time I can recommend to my clients that this resort is definitely worth taking a close look at if your coming to PV. The resort is located in Nuevo Vallarta to the north of PV. The staff was outstanding. They were very friendly and made your feel at home. The beach is great. You can walk for ever if you want. We walk 4 to 8 miles each day on the beach. The swimming was also very nice. Sandy beach and the ocean water was very warm and comfortable. Our room was a one queen bed with a table and chairs. You could shower or take a bath. The maid staff was great also. They changed the linens and towels daily and kept the room spotless. The room could use a new paint job and some update but it still was clean and comfortable. The food was very good. We weren't sure what we could expect with all the negative comments about the resort's food. We found it to be quite good. It wasn't 5 start but you not paying 5 star pricees either. The variety and quality was very good. I loved the fresh omlet they made for me, just to my liking. The pool was fairly large for a small resort. It was clean and they were constantly cleaning the pool deck at the end of each day preparing it for the next day. The outside of the resort could do with a little sprucing up to make it look nicer but that didn't effect how we fell about the resort. The bottom line is would I come back, recommend it to a friend or client. The answer is definetly! I would give this resort a 3.5 to 4. If you want 4 or 5 you will have to pay more to get that type of resort.

Room Tip: A relative small resort with a nice pool and no crowd to vie for the lounge chairs. Great pool, oce...
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San lorenzo ca
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 21, 2014

I'm staying here as I type! And so far a few waiters were the only nice thing about this place! First not one polite greet or drink apon arrival!

The customer service check in was like talking to 2 douche bags that think they're better then you so shut up and deal with it type of attitude!

They tried to tell me that my floor level room didn't have a tub that I needed for my twin toddler boys to take a bath! But we could upgrade to a upper level with balcony for an extra 400 pesos a day! Come to find out we have a tub on the floor level!

Even though the place looked pretty dead we still couldn't check in early! According to Ms. DB at the front desk!

The wifi was slooooooow!

The safe that's include in the description doesn't even work! I checked another room to make sure it wasn't just my room!

We asked for 2 cribs which they said they had and was told they'd be delivered at 5:00pm for whatever reason! Room service showed up with 1 crib and a pack n play! Luckily I was present to deny the pack n play in exchange for a crib! When crib #2 showed up it looked like something left on the street corner! (Seriously) it looked like one side was chewed on by a dog. It had a huge crack with splinters coming out on the top rail! And they tried to fix it with 1 wood screw through the whole crack which warped the wood even worse! Horrible! We asked for another crib which they told us they had to find! Turned out to be the same exact type just not as beat up! But still pretty shakey!

They don't serve or sell regular vitamin D milk here. Which I thought a lot of people tend to drink! Especially twin toddler boys!

The pools were nice! Could've been cleaned a bit more often.
Easy access to the the beach from the pool area. Full bar close to pool was nice! Bartender was on point!

The DB's at the front desk didn't give us our card we needed to get pool towels, so we'd have to pay for them if we didn't! (We eventually got them)

And the quality of this resort leaves me to never want to return to this hole ever again! Unlimited ok food and small portioned drinks still don't make it any better! Sucks that I have 3 1/2 more days "look on the bright side"! Please pass this place as an option! Go to a bigger resort! You'll be a lot more happier!!

  • Stayed May 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 7, 2014

If you want a true Mexican resort experience this is the place, If you did not have a good time or did not have enough food or drink that was your own doing! Special thanks to all the staff especially Bruno(our translator at the lobby bar), Martin, Fermin, Martin at the Italian restaurant,Salvadore, Ricardo, Ismael, Carlos, Angel, the activity people Manuel, Delicia, Danielle, Zughey had a lot of fun. Very happy with my room had a nice ocean and pool view, large and clean..

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 22, 2014

We stayed at Samba for a few weeks in January. The resort is one of the oldest resorts in Nuevo Vallarta. The rooms are musty and the bathrooms are mouldy. It's not that the rooms are dirty, the cleaners do a good job but the hotel needs to be renovated and updated. Especially the bathrooms. There were only two restaurants open when we were there, the buffet which is very very small with limited choices of food and one a la carte restaurant which alternated from Mexican to Italian from night to night. The service staff is very friendly for the most part. The resort is small so you do get to know the staff quite quickly which was nice. The activities crew is great. They really try to make everyones trip the most enjoyable. The beach is fantastic and because the resort is small, there was never a problem getting a chair. There is only one pool; I don't sit by the pool so I didn't mind at all. The front desk staff is not helpful at all…while the service staff will always say "yes" to anything you request; the front desk staff will only say "no" to anything you request. They are simply not helpful, friendly or professional. On our last day of our 21 day stay, I was feeling under the weather. I don't know if I simply got a flu bug or ate something that didn't agree with me but I had been up all night "sick" and my husband asked if we could stay in our room until 1pm when our taxi was coming to take us to the airport. They would not allow this, I had to leave the room at noon and wait in lobby for an hour. It's only an hour but an extra hour next to a private bathroom would have been more comfortable than the lobby? They simply will not bend at all. I would not stay here again; not only because of the lack of help and appreciation by the front desk staff and manager; but just the lack of food choices. For example there is no bacon or sausage in the breakfast buffett? There is a pan that says sausage everyday but it is hot dogs? Every morning I checked just in case but nope, hot dogs all the way. Sometimes the omelette bar had bacon but maybe about 5 times in 21 days. There was very limited seafood. Mostly pork, beef and chicken stews. Morning, noon and night actually. That's my opinion and hope it helps you out.

  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Samba Vallarta All Inclusive

Address: Av. costera y la playa s/n., Nuevo Vallarta 63732, Mexico (Formerly Samba Vallarta by Pueblo Bonito)
Phone Number:
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
#12 Family Hotel in Nuevo Vallarta
#14 Top resorts Hotel in Nuevo Vallarta
#15 On the Beach Hotel in Nuevo Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Samba Vallarta All Inclusive 3.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Samba Vallarta All Inclusive Hotel Nuevo Vallarta
Samba Vallarta Pueblo Bonito
Hotel Samba Vallarta
Samba Vallarta Hotel

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