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“Luxury and Kindness Unleashed!” 5 of 5 stars
Review of Marival Residences Luxury Resort Nuevo Vallarta

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Marival Residences Luxury Resort Nuevo Vallarta
4.5 of 5 Resort (All-Inclusive)   |   Blvr Nuevo Vallarta y Paseo de los Cocoteros s/n, Nuevo Vallarta 63732, Mexico (Formerly Marival Residences & World Spa)   |  
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Ranked #2 of 27 Hotels in Nuevo Vallarta
San Francisco, California
1 review
“Luxury and Kindness Unleashed!”
5 of 5 stars Reviewed yesterday NEW

I usually read the reviews and would take something extraordinary to make me write one. Well, our Marival experience is as such! Our flight was delayed for 4 hours because of a rare weather occurrence. However, that was all forgotten the moment we stepped out of the shuttle on to the resort. Clean, lavish, and welcoming lobby! The staff warmly welcomed us to the bar with a drink of your choice. Reggie introduced himself, checked us in, and even had the restaurant stay open late just for us. Amazing service! Our room was impeccable(304)! It was bigger than our house! The staff are very patient and would extend any courtesy that is above and beyond anything we've experienced. There are too many details to rave about! It's hard to keep it a secret because you want it to be your own private getaway but you also want other to enjoy this. It's been two months and we're still talking about it! Kudos to all the Marival staff! We'll be back!!

  • Stayed March 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,188 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (410)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife and I are not usually ones that take the time to type reviewes, however, this hotel is too good not to share. We traveled to Marival Residences and World Spa in February 2015 to meet with our wedding coordinator, Citlalli Pena. We were blown away by the resort. The hotel rooms are some of the best we have ever seen, and they are HUGE! The balconies are amazing and we had a private jacuzzi on the roof of our room which was incredible. The restaurants are fantastic, the beach was fantastic, and the pool area is amazing. There really isn't anything bad to report about this place.

We traveled back in March 2015 with all of our family members for our wedding. We ended up having the wedding at Martoca Beach Garden, and Citlalli and her staff handled all of the arrangements. The wedding was magical, and became a true fairytale in our lives. We could not have been happier, and the staff exceeded our every expectation. If are are looking to have a wedding at Marival, consider spending a few extra bucks and have it at Martoca. You will never regret this decision.

Our friends and family loved the resort, and they are still talking about it.

We will definitely be back in the very near future!

Room Tip: Most of the penthouse rooms on the top floor have stunning views 360 degrees
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  • Stayed May 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarivalResorts, Director General at Marival Residences Luxury Resort Nuevo Vallarta, responded to this review, yesterday
Dear Joey C,

It is such an honor that you have chosen Marival Residences Luxury Resort to celebrate this one in a life time event, we're thrilled by your review, and we can't say no more than thank you very much to you and your family for making us part of it. This is you home away from home and always will be.

Sincerely,

Daphne Fernández,
Gerente General/ General Manager
Marival Residences Luxury Resort®
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I just returned from a week long stay at the Marival Residences with 3 friends. I can honestly say I have never had a better time when I've traveled anywhere else. The level of service was extremely high from the moment we arrived to the time that we departed. We had a two bedroom ocean view suite on the 3rd floor. It was very nicely appointed and well maintained throughout our stay. The beds were a little firm in my opinion, even after being provided with a mattress topper, but that is a personal issue. We dined at Omaggio and Lemon Grass primarily and the food was always excellent. In the evenings we spent most of our time at Insu and the drinks and tapas were amazing. Insu is an awesome spot to watch the sunset. Special thanks to Gustavo who was very attentive to the needs of our group and was always very friendly and approachable. Christian, at Insu, was also excellent every time we spent time there. Francisco, at Lemon Grass, was very friendly and made us want to dine there every night.

We visited the beach club at the sister resort a couple of times and absolutely loved it. Aleda provided us with exceptional service and was very friendly. We loved her and were sad that we didn't get over to see her more often. The food and drinks at the beach club were amazing as well. Laying down and enjoying the ocean breeze is something that I'll truly miss. We also used the "adults only" pool at the sister resort and that was nice as well.

The pool at the residences is not very deep and was very accommodating for the families staying that had children. We didn't swim in it but we did use the jacuzzi which was very nice. I didn't partake in any spa treatments however some of my friends did and they said that it was truly a "world class" experience. They look forward to being able to experience more on our next trip.

Overall I had an amazing time at the Marival Residences. I can't praise the staff enough and must also send special thanks to Carlos, the concierge, who was very accommodating to our needs and special requests we had. I can't wait until I am able to visit again!!

Room Tip: Best views are on the higher floors but if you enjoy having a pool outside your room then select the...
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  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarivalResorts, Director General at Marival Residences Luxury Resort Nuevo Vallarta, responded to this review, yesterday
Dear NYC2VA13,

Thank you for sharing this awesome experience. It is such a pleasure reading your review on this site knowing that you and your friends truly enjoyed both properties: Marival Residences Luxury Resort with the gourmet dinning, jacuzzi and the very spacious and ocean view Residence; and the amenities and Beach Club at Marival Resort & Suites. That's exactly what we want for all our guest, to really live the Marival experience... from the gourmet food and excellent service, to the fun and entertaining days and nights.
Welcome to your new home in paradise in RIviera Nayarit.

Daphne Fernández,
Gerente General/ General Manager
Marival Residences Luxury Resort®
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just started our second week in this fabulous resort. We are so happy to have reserved for 14 days. We have an amazing penthouse apartment with a fantastic view ( thank you so much Adrianna and his partner in front desk for the room change for a better view). We are now in room 623.
This resort is so clean and quiet even with a lot of children. Staff is very professional . If you need something just ask and they do their best for you.
All the restaurants are good, and the quality is guaranty day after day. Busy or not. For the sunset go to Insu bar and restaurant ( 6 floor ) this is always fabulous .
A special thank to Adrianna (front desk),Carlos (concierge ) for the bed :), Yahir on the pool area ( he is so charming and professional ), Leonel (Insu bar) always smiling, hector, Gustavo,Jesus, Guillermo, Jared, you are giving us a time to remember....
Catherine and Philippe Dery.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarivalResorts, Director General at Marival Residences Luxury Resort Nuevo Vallarta, responded to this review, yesterday
Dear bduo1280,

Reading your review, enhances the whole team spirit. Thank you very much for staying with us for these 2 weeks. We always want to provide the best vacation experiences to all our guests, and we feel more than pleased to read that we did it and you are enjoying your stay here, at your home away from home. Thank you also for remembering our staff names, that's very kind from you. You and your family will be always welcome here, at your home in paradise Riviera Nayarit.

Sincerely,

Daphne Fernández,
Gerente General/ General Manager
Marival Residences Luxury Resort®
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mansfield, Texas
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at the Marival Residence for the past four years and every time we can't wait to go back! The Resort is amazing, the staff goes above and beyond and the food is incredible! The rooms are very clean, spacious, comfortable and very luxurious. The grounds are very well kept. The restaurants are amazing, I love the roof top restaurant/bar INSU, you can watch beautiful sunsets from the roof top every night.

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarivalResorts, Director General at Marival Residences Luxury Resort Nuevo Vallarta, responded to this review, yesterday
Dear snowie730,

Thank you for being such a loyal guest, and keep coming for the last 4 years, it is such an honor to know that you've been enjoying our Resort and most of all the service that our staff commit to offer to all our guests. We're more than pleased to know you could enjoy our rooftop restaurant Insu and the great sunsets you can see from there.

Sincerely,

Daphne Fernández,
Gerente General/ General Manager
Marival Residences Luxury Resort®
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were upgraded and moved to this property. I can not say enough about the facilities, accommodations and the staff. Check in was quick and we were give the bracelets which are woven and adjustable as opposed to the plastic straps used in other resort. This is truly a place to relax and rejuvenate. Food and service is excellent!

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarivalResorts, General Manager at Marival Residences Luxury Resort Nuevo Vallarta, responded to this review, 5 days ago
Dear gmann,

It is such a pleasure to read your experience with us. It really energizes the Marival team spirit, to know that your upgrade really exceeded your expectations, and all the little details inside our Resort where more than satisfactory for you. We feel happy to know that you arrived home relaxed and rejuvenated from being pampered here, at your second home in Riviera Nayarit.

Sincerely,

Daphne Fernández,
Gerente General/ General Manager
Marival Residences Luxury Resort®
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We stayed at the Marival Residences which gives unrestricted access to the nearby Grand Marival. The Residences were lovely, quiet, and comfortable. The food was fine and the staff helpful, although service could sometimes be slow. Our room was very nice. The pool was well set up with a Seperate area for kids. No beach access was a disappointment. There were also lots of extra charges that we didn't expect, including wi-fi.

The Grand Marival was like being at a theme park; noisy, crowded, cafeteria quality food and terrible cocktails. Thank goodness we weren't staying there!

Without question Do Not attend the sales pitch! I've never been in one of these before and now regret my naivety. The sales staff said we would have a 90 minutes tour and information session but it ended up being 3 hours. They were incredibly aggressive. They wanted us to give them almost $40,000 and a 15 year commitment but would not give us any time to do our own research, nor would they answer our questions directly. They became hostile once we said we were not interested. One of them even tried to get my husband to "step outside". We had our children with us and felt very threatened. For the remainder of the day we were concerned that they had our names and room number and might pursue us, especially after reading of other people's experience online.

I would not go back to the Marival; there are plenty of their competitors who offer the same quality without the hostility.

  • Stayed April 2015, traveled with family
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marival Residences Luxury Resort Nuevo Vallarta

Address: Blvr Nuevo Vallarta y Paseo de los Cocoteros s/n, Nuevo Vallarta 63732, Mexico (Formerly Marival Residences & World Spa)
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Nuevo Vallarta
#2 Top resorts Hotel in Nuevo Vallarta
#2 Luxury Hotel in Nuevo Vallarta
#2 On the Beach Hotel in Nuevo Vallarta
#3 Business Hotel in Nuevo Vallarta
#4 Family Hotel in Nuevo Vallarta
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Marival Residences Luxury Resort Nuevo Vallarta 4.5*
Number of rooms: 162
Official Description (provided by the hotel):
"There is nothing like the luxurious four diamond all inclusive Marival Residences Luxury Resort", WINNER OF Best Luxury, Best Family, Excellence and Travelers' Choice awards! Unmatched accommodations, a food and beverage experience in a class by itself, a Free Tour and unlimited free golf at PGA courses are all included!Located in Riviera Nayarit's Nuevo Vallarta, this is the 1st all-inclusive resort to offer luxurious one to four bedroom Residences -- perfect for couples and families alike -- actual homes-away-from-home, spacious and inviting -- 1400 sq ft is the smallest! The all inclusive package is "seriously all inclusive" -- gourmet dining indoors and out, 24/7 room service, international wine bar, rooftop sky lounge and tapas restaurant, a Private full service VIP Beach Club, UNLIMITED rounds of golf at signature champoinship courses. Tour Time- Take One Free! Catamaran Sailing, Sea Lions, Zip Lining, Pueblos, Pub Crawl or City tours... PLUS, additional select tours like Dolphin Encounters from only $30..Romance is always in the air here, and free weddings and special honeymoon bonuses make it a perfect place to celebrate love. Families get the best of all worlds with separate bedrooms for the kids, a full activities program and even free nannies! Top all this off with the unique "world spa" featuring nine different therapy rooms and special treatments from around the world and it's easy to see why this resort is rated the #1 All Inclusive experience.Marival Residences Luxury Resort -- A world apart, in a class by itself! ... more   less 
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Also Known As:
Marival Vallarta
Marival Club
Grand Marival Nuevo Vallarta
Marival Nuevo Vallarta
Grand Marival Mexico
Nuevo Vallarta Marival
Marival Grand Club Suites Nuevo Vallarta
Marival Grand Hotel
Marival Vacation Club
Club Marival Mexico

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