My wife and I just returned from this hotel after a week stay, and we couldn't have been happier. The service was amazing from the check-in with Chay to the check-out with Juan and Pedro. We were also treated great on our romantic prix fixe menu dinner at Zen where Daniel was attentive and courteous.
The room itself was great, as it seemed that every time we left the room, we would come back and it had been tidied up. Twice, we showed up to our room and found that the towels had been folded into swans kissing. After the romantic dinner, the room was decorated with flowers and a bubble bath had been drawn. The turn down service was great, and my wife truly enjoyed the petit fours offered every night.
The food had a good variety, although it seemed like Ciao (the Italian restaurant) was closed more than the other restaurants. That simply gave us the opportunity to try all 4 dinner spots, none of which disappointed.
The circus show was awesome, and the highlight of that show was Pepe the clown. The main female lead was striking, and the dancing was great. It was very much like a small cirque du' soleil, and my wife and I did not leave that show, or the Michael Jackson show the next night, disappointed.