My wife and I loved the Hardrock Vallarta. The service was excellent always had people happy to serve you even on the beach they were always coming by to get you refills. We started out on the second floor on the north side very quiet away from everything could not really see ocean. We used the credits for upgrade and ended up over the bar on the 6th floor with ocean and pool view it was a little louder there but everything would quiet down around 11 so it was not a big problem. The Beds are excellent nice soft and comfortable you could also pick what type of pillow you wanted. I was expecting something like the resorts I have stayed at before that felt like a sheet of plywood with a light foam on it. They have time share people there You usually talk with them when you first show up they just told us what they could offer if you went to the presentation, if interested. I was very happy to notice the time share people at the hotel did not keep hounding you every day which made us very happy, I’ve stayed at other resorts where you almost try to hide or sneak around because they get so annoying. Our last day at the hardrock we needed to wait around till 2:45 where other resorts seemed like they wanted to boot you out the door at 11:00 am and forget about you, they made us feel welcome the whole time and did not put any type of rush on us. I’m trying to think of a negative to wright just so people don’t thing I’m just one of them people that are always happy with everything but for me everything was great. For a tip if you like quiet get a room higher up and away from the bar ask at the desk when you check in they will do all they can to get you where you want to be.
- Official Description (provided by the hotel):
- Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double Jacuzzis, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children’s pool, beach volleyball court, tennis court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa®, a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more less
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- Also Known As:
- Vallarta Palace Hotel Nuevo Vallarta
- Vallarta Palace Nuevo