I stayed at this hotel when it was Vallarta Palace. I have mixed feeling about Hard Rock. Yes, it has more energy, it is very clean and the new swim up bar and water slide are great.... but,. the jacuzzi was not hot (I even mentioned this to the staff, no action was taken and we were there 8 days). Our rooms were right above the bar,and it was very noisy.. One guest used the F word in every sentence he used.....and we had our 6 year old grand daughter with us. I think it will lose the family friendly atmosphere it used to have. The weekend crowd was noisy, drunk and the women were scantily dressed. I don't think I would stay there again. The spa is wonderful, ask for Magnolia, she is fantastic.. Did not appreciate the 16% fee added to the supposedly "free" (using your points) trips thru the hotel.