Our trip was Dec 22-29 which we booked on the resorts website three months in advance - we are not time share owners although my wife is a manager at a resort in Cabo San Lucas where we live (for now). We got a seven night special - Studio (just two of us) for $ 1,062 including tax. Whether it was that my wife called the manager to say we wanted a nice room or not, we ended up in the building in front of the pool, on the third floor facing the pool, palm trees and ocean.
I'll say that the check in for those who are not time share owners is terrible. It is a large, ugly desk that seems to have been placed against a far wall as an after thought. I suspect it is only part of the game to make you want to become an owner where they have a beautiful alcove and several attendants ready to fawn all over you ( at least that is how it looked from afar) - at the time we wanted to check-in, the line was long and it takes 20 -30 minutes per, there were only two people working the desk and it certainly could have been better organized to make us feel more welcome. I will say this however that when we reached our spot, the check-in folks were very polite and answered all our questions.
As for our room, it was clean and fresh and for us who planned to eat out all meals except a light breakfast which we had in the room, the kitchen has fine and had all that we needed. IF we had planned to cook, I may had requested some additional hardware but still, for a room intended for two people it was more than adequate. Our maid keep it up nicely, even though it may had been around 5 pm each day before she arrived to do her work (not enough staff she told us). Once she left us only one bath towel but a call to housekeeping and within 10 minutes, three more arrived. I guess it is standard that all hotel mattresses are firm to hard - same here. Pillows were over stuffed as well. We had as I said a third floor room, in the building to the right of the main one, facing the adult pool and ocean. As someone else had noted, unless you get up high, the palm trees are right in your face. We can't complain about noise for by the time we left our room around 830 it was quiet and again about 10 pm the restaurant was closed so we could leave our porch doors open all night with no disturbance.
As we were there to meet family for a reunion (they were staying elsewhere) we only ate one meal at the resort which I thought might be a good idea for the Christmas buffet as the menu board looked inviting - $50 us per adult, 25 under 11. Only water, punch and egg nog were included (didn't notice that on the advertisement) later we discovered which we were not too happy about. The offerings were diverse and as good as one might expect for a buffet line where children run wild. We would not do that again. I will however highly recommend the following places for dinner - La Laguna (went twice it was so very good), Ernesto's are our two favorite picks. Both are very near the resort.
We are not pool people, and as you would expect, the chairs are all covered with towels long before the sun comes up which management claims is not allowed. When you walk by the 'family pool' it is like being in a Chucky Cheese - children screaming and way, way too many people crammed around it. On the beach, there must had been two hundred palapas or more, all packed. What was disturbing was all the trash that the vacationers left lying in the sand. I will say this, the beaches are wide, clean and hard so running and walking are easy. The water however is not so nice as it is shallow and the surf stirs up the sand and it has a muddy appearance.
All in all, our stay was fine, we had no problems with our room, only had one meal on property and really only were there to sleep, shower and change so the room was all we really needed. We would not however go back. It's one of those mega resorts which is just way too big to offer any type of a romantic experience or to enjoy any feeling of privacy since every deck overlooks the ones next to it. I guess if you have a brood of children, maybe this might be OK for you.
I did like the location though, NV is beautiful, tropical, clean and safe. We walked all over and never once felt threatened. The grocery store nearby was well supplied, though somewhat expense for large purchase, but the bus stopped right there that would take you downtown for 13 pesos to PV or the Walmart parking lot. The buses are fine as long as you look on your return trip for it to say Neuvo Vallarta on the window, just because it says 'hotel' does not mean it may be going to the one you want and the drivers usually respond "si" to anything you ask.
- Official Description (provided by the hotel):
- Discover your Paradise! Elegantly situated in the heart of Nuevo Vallarta, Riviera Nayarit, located within its own peninsula all set against a spectacular tropical backdrop, Paradise Village Resort and Spa is an all inclusive and European plan all-suite designer accommodations beachfront hotel, is a five star development that offers a gorgeous beach! Just 15 minutes away from Puerto Vallarta International Airport. ... more less
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- Also Known As:
- Paradise Village Hotel Nuevo Vallarta
- Paradise Village Beach Hotel
- Paradise Village Nuevo Vallarta
- Paradise Village Puerto Vallarta