We just got back from Occidental Grand Nuevo. We stayed from Nov 13-20 and thoroughly enjoyed our stay! Everything, including the beach, staff, food, rooms, drinks and general area (Nuevo Vallarta) was exceptional!
We would especially like to thank Erik in the buffet for his wonderful service and dry sense of humor! Occidental, you are lucky to have a server like Erik! We didn't particularly enjoy our experiences at either al a carte restaurant but loved the food at the buffet! Very tasty and a great variety!!!! The view from the buffet was also amazing!
We also enjoyed the day activities such as water polo, water volleyball and especially the beach volleyball! A big shout out to the crazy entertainment staff! Thanks!!!!
The pool area is a little bit small but from what we heard the resort is building a adults-only pool with a swim-up bar. This is needed and going to be a great addition!
We decided to follow along with a time share pitch to get a awesome deal on a day-trip and although they did not like our "no", we still got a very cool day trip for very cheap! ($25/pp for a 10 hr day trip snorkeling, hiking up a waterfall and enjoying lunch on a beach).
If you want a great drink from a very friendly bartender go and see Carlos at the beach bar! What a great character!
All in all it was a very pleasant holiday that we would recommend to anyone!
A suggestion to the resort: Get WI-FI in the resort for everyone for free! For now we had to go the the corner of the resort close the hard-rock resort. Just walk around there and there is free WI-FI!