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Occidental Grand Nuevo Vallarta: Traveler Reviews

3.5 of 5
Paseo de los Cocoteros No. 18, Villa 8 Fracc. Nautico, Nuevo Vallarta 63732, Mexico
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$74 (USD)
Occidental Grand Nuevo Vallarta
Ranked #7 of 23 hotels in Nuevo Vallarta
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480 reviews from our community

    Trip type
Traveler rating
    226
    168
    56
    18
    12
Date Rating
Saskatoon, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“What more could we ask for???”
5 of 5 stars Reviewed November 15, 2012

We just came back from the Occidental Grand Nuevo Vallarta, and were not disappointed. The resort was beautiful, the food was fabulous and the people were great! The people bent over backwards to help us out, or go out of their way to make sure everything was going great. Even the sand in front of the resort was groomed, and they had people cleaning up constantly. I can't help but wonder what else could we have asked for??? Great job people of the Occidental!!!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jynxsie about Occidental Grand Nuevo Vallarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tacoma, Washington
1 review
1 helpful vote 1 helpful vote
“Nov.3-13, 2012”
5 of 5 stars Reviewed November 14, 2012

I have returned to this hotel numerous times through the years because of the staff, the food and the overall comfort. The beach is excellent, the staff very courteous and they have always treated me as if I were part of their family. I have watched the improvements through the years and they have really made an effort to accomodate the guests. The all-inclusive is the best price around for all the options you have. The recent remodel in 2011 turned out very nice. They are currently building an adults only pool (should be done by Mar. 2013) and a new theater for their evening shows put on by the activities staff.
I highly recommend giving this property a try.

Room Tip: North side rooms tend to be a little noiser. Recent remodel in 2011.
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Greg M about Occidental Grand Nuevo Vallarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nanaimo bc
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Wonderful trip”
5 of 5 stars Reviewed November 13, 2012

My spouse and I recently spent a week at the Occidental Grand Nuevo Vallarta with 8 other family members . We had a great time ! The hotel has had a recent reno/upgrade and the rooms were awesome!
Our room had a king size bed and it was very comfortable.
The food was only OK which is typical of most all inclusives. The real standout was the staff! Miguel and Elisabeth at the front desk were very courteous and efficient, Gaby at the pool was super as were Benji,Eduardo and Oscar at the bar. Eric in the buffet dinning room was also a real standout. I have been to lots of all inclusives over the years and the staff here were top notch. Thanks guys!
We did notice that some days the pool was overloaded.

Room Tip: The rooms above the ground floor dont have balconies so if you like access to the outside get a grou...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask vanisleman2009 about Occidental Grand Nuevo Vallarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Just ok”
3 of 5 stars Reviewed November 12, 2012

Went in July, which of course is hot and humid ! Rain every night, but the days were nice and sunny. Only the one pool which was a little on the small side, and very warm - but even the ocean was warm. Stayed in a ground floor room facing the tennis courts , nice to have a small patio - only the ground floor has them. Hallways were really noisy, kids running up and down them in the late evenings. Drinks were good, service in restaurants was ok - but then hotel was very busy and not enough staff. Liked the Mexican ala carte the best.

Room Tip: Get a ground floor if you like to have the option of a sliding door.
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask JVHarris about Occidental Grand Nuevo Vallarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langley City, Canada
1 review
“Happy Guests”
4 of 5 stars Reviewed November 12, 2012

We stayed October 20 to 27 and were very happy with our stay. Rooms were very nice and clean. Food was excellent. Our waiter, Eric, was fantastic. He made sure we had everything we needed and went out of his way to ensure one of our party got some special items she required. Other staff were friendly and helpful. Beach and pool were very nice and the waiters made sure we were always well supplied with refreshments. A great experience.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask LlyBCBL about Occidental Grand Nuevo Vallarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Occidental Grand Nuevo Vallarta

Also Known As:
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
Occidental Grand Nuevo Vallarta Hotel
Occidental Allegro Hotel Nuevo Vallarta
Nuevo Vallarta Occidental Allegro Hotel
Address: Paseo de los Cocoteros No. 18, Villa 8 Fracc. Nautico, Nuevo Vallarta 63732, Mexico
Phone Number:
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Business Center Fitness Center Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotels in Nuevo Vallarta
#7 Family Hotels in Nuevo Vallarta
Price Range: $$
Hotel Class:3.5 star (3.5*)
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