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“Good value for the money” 4 of 5 stars
Review of ClubHotel RIU Jalisco

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ClubHotel RIU Jalisco
3.5 of 5 Resort (All-Inclusive)   |   Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732, Mexico   |  
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Ranked #19 of 27 Hotels in Nuevo Vallarta
Toronto
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Good value for the money”
4 of 5 stars Reviewed November 5, 2012

Well for a Mexico- all inclusive vacation this is pretty good value for the money. Anytime you can get from Toronto to Mexico all incl 4-5 star for under $1100-1000 is good value in my mind.

Before we get to the hotel part, it is important to make note of the hustlers in the airport. No matter what any of them say to you just say no thank you and keep moving. They will try to separate you from the group you are with then intimidate you into paying them for something (carrying your bags, a shutttle bus to your hotel, etc). Some of them will even try to grab your bag out of our hands, so you have to be very direct and stick together as a group! I don't beleive they are dangerous they are just VERY aggressive, and look to take advantage of people.

Once we arrived at the hotel, the food was good, loads of great tortillas, guacamole, fajita's. Always very fresh. The beach bar/restaurant was our fave for lunch as it was easy and convenient to grab lunch there and head back to your lounge chair to soak up more sun. The a la carte's were ok, the steakhouse one was the best. If you can go there multiple nights I would, the brazilian really wasnt that great, and the asian was ok.

The drinks were ok. They were not the best I've ever had on a vacation, nor were they they worst. The rooms have all incl booze dispensers in your room which is nice if you want to continue drinking after you've returned to your room. We didnt really take advantage of these too much, but it was a nice feature.

The room itself was decent sized. The only complaint was that the beds were hard like rocks (which isnt totally uncommon in all incl vacations whether it be mexico, DR, Cuba, etc) however our room smelled very musty and moldy. This was less than enjoyable, but we figured since we were only sleeping in there we could suck it up. It might not have been such a good idea in hindsight because we both got very sick with a cold/stuffed up nose/sore throat which may have been attributed to the moldy room.

The weather was fantastic, not a drop of rain, and very hot most days between 33-35. The pool was very chlorine like and all the chairs by the pool were always taken so we spent our days at the beach and there was never a shortage of chairs down there. There were loads of beach vendors but they were not obnoxious, they had a good sense of humour and you could joke around or negotiate with them for a deal, or simply tell them no thank you that you werent interested. Some of them had good deals, and in the nearby town of Bucerias there was a little market with some great shops especially for pottery and vanilla. Also in town haggling and negotiating is a must. And if you dont like the price just walk away they will more often than not negotiate to get you to come back and buy from them.

All in all we had a great time!

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,338 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (464)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Oshawa, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 30, 2012

We visited October 25-October 5th. The airport was horrendous with the time share people and really made a sour start to the vacation...big tip, just walk right past them and outside to your Sunwing Rep. Would have been great to have known that from the beginning as we almost missed the bus to the hotel.

Once we were on the bus everything was great....Alberto was amazing and very helpful the entire trip. Dinner reservations were difficult to get to the Brazilian and we wanted to try the Mexican but it was closed the entire time we were there. We did manage reservations for the Steakhouse though...and honestly the buffets were better.

Had no issues with locals that were there as they were all very friendly. There is one member of the entertainment staff that got on my nerves the entire time as when he was performing he catered to the locals. He would not translate a lot of what he said so we had no idea what was going on...he only hosted two nights thankfully though and the other hosts did amazing. The dancing show was phenomenal...great show. The rest were good for laughs.

The kids program seemed great and a lot of fun. Definitely would return with my two children.

Our room was very clean at all times, just be forewarned that there is not a lot of water pressure and it goes from hot to cold with no notice regardless of what temperature you have it on. Air conditioning in the room was great.

There was a man in the mornings making tacos outside and he was by far my favourite at the resort...very friendly and went out of his way to make you laugh, always a nice start to the morning! He wasn't there at the end of our trip, there was another man in his place and he didn't do as great a job with the cooking and the experience.

We lived on the beach and didn't do any of the tours...but did walk the beach every morning. They could make sure to keep the beach a bit more tidy in the morning after the tide has gone back out, but was not that bad at all. There were tons of chairs always available on the beach as well as at the pool (the pool has more of a fraternity atmosphere vs the beach which was relaxing).

The bed was ok....the pillows were not that great at all though.

The pools close rather early. Would have been nice to be able to go for a night swim.

Room Tip: We were on the 2nd floor right at the courtyard with a balcony...just off the elevator. It got loud...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaverlodge, AB
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 28, 2012

From the moment we arrived to the time we left, we were treated great by all the staff. The resort was flawless, the food was great, and what made it all were the people. If we had questions they were answered quickly and accurately, they made sure we got to where we were going and returned.
The grounds were always kept clean and were well manicured, the beach was excellent and pool was great, sometimes crowded, but all in all no complaints.
The daily breakfast, lunch and supper buffets were always hot and plentiful with a hude selection to choose from. The Al Lacarte's left you having to let out the belt a notch when you were done.
The rooms were just right and the air conditioning was perfect as we could set our own comfort level. The only downfall here was the beds are a little hard and due to the high humidity slightly musty but the bed was taken care of with a call to the desk and a mattress pad was put on and the musty smell gone after you get the right temp. set up in the room.

Thanks to all the staff and the friends that we made, My Wife and I had the best vacation ever and look forward to coming back in the future.

And here is a shout to some of the staff who made it worthwhile.
Issac
Olga
Alejandro
Nathaniel
Erica
and all those who I may have left out.

Oct19-26 2012
P.S. R&R can't wait until the trip. :)

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Alberta, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 22, 2012

***Mostly locals, the resort catered to the locals first. Also too many kids***

The buffets were awesome. Huge selection. The drinks were average. The a la cartes were not as good as the buffets. The sports bar was no good. Well manicured grounds. Clean resort being regularly maintained. Some of the staff were sometimes offish. Too far (costly cabs) from town. Beautiful resort. Nice pools though the adult pool was always crawling with local kids. Little to no involvement with the entertainment staff. Nice clean beach. For the price it was a great value.

A 4 star hotel in New York is very different from a 4 star in Mexico. Why do people not realize that? Lower your expectations to a realistic vantage point and you WILL have an amazing vacation!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort McMurray, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 18, 2012

We had fabulous weather, and loved the beach. Town was very close for shopping and excursions. Staff was friendly and we felt safe all the time. Food was good, and so was the room. The girls enjoyed several activities and a few outside excursions, boat ride zipline and donkey ride was amazing.... been to PV before and will be back again.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 16, 2012

My best friend and I went here together. We were two girls traveling alone and we felt safe the entire trip. The staff at the hotel was very friendly. We met a lot of fun people staying at the resort and went on two outings (zip lining and whale watching). The food was great! The beach looks out into the ocean and is bordered by a beautiful mountain landscape. It's really amazing and very easy to relax. There are people selling jewelry on the beach but they are very friendly and not invasive. We got to know some of the vendors because we saw them every day. Every night there is entertainment at the stage (next to the disco). There is a show for the kids/families early and then a show aimed more for the adults following that. There was a big variety of guests - families, couples, young, older. Everyone mixed very well. We even met a wedding party. I felt like we got the full experience at Riu. There are a few restaurants that require reservations. We never got to eat at the Brazilian resto because it was book. People line up early in the morning to wait to make reservations. There is lots to do at Riu and I would love to go back!

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Mankato, MN
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed October 10, 2012

I just returned from the RIU Jalisco from a long weekend. The main purpose of my trip was to complete a site inspection of the RIU Vallarta. The Jalisco is one hotel away from the Vallarta so it was a quick and easy walk down the beach. The rooms at the Jalisco were very nice. Ours had a large balcony with a partial oceanview. This was considered a "standard" room. Room 5137. However...don't think you're going to leave your balcony door open in the evening! This section of rooms are within ear-shot of the 2 bars below and the theatre. Unless you plan on partying until 2-3am....expect to hear a lot of noise! It would be nice if they'd shut those bars down at a certain hour and force the party indoors so as not to disturb those that don't party all night! The food here isn't too bad! We mostly ate buffet, mainly because it's impossible to get dinner reservations! Plan on making reservations 2 days ahead of when you want them. We managed to get reservations at the Brazilian restraunt. The food was outstanding! Make sure you're hungry when you go to this restraunt!! If you go into the town of Bucerias beware of the time share salesmen....they're where you'd never expect them! Seems that anyone and everyone sells time shares in this area. From the taxi drivers to the waiters in the sea side restraunts....everyone! The Jalisco has a very nice beach with ample lounge chairs, unlike the pool where people are out at 7 a.m "reserving" their chairs. The pool area is quite large and there's a seperate pool for kids, which is nice. The bartenders at the pool bar are friendly and very attentive. Fernando & Alejandro never left our cups get too low! But ALL the bartenders were great! I just can't remember the names of all of them!
I would go back to the Jalisco...and will just to say hello to everyone! When I return in Feb. with 25 of my closest friends...we will be staying at the RIU Vallarta.....but I will definately walk down to the Jalisco to say hello!

Room Tip: If your get your room assignment and you're on the 4, 5, 6 floor...expect a lot of noise!
See more room tips
  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about ClubHotel RIU Jalisco

Address: Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Nuevo Vallarta
#15 Top resorts Hotel in Nuevo Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — ClubHotel RIU Jalisco 3.5*
Number of rooms: 700
Official Description (provided by the hotel):
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 Miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 5-story building * 2 km / 1.25 Miles from various shops * 13 km / 8 miles from the airport * 300 m / 990 ft. From Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 
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Also Known As:
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit

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