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“Loved it!!!!” 5 of 5 stars
Review of Dreams Villamagna Nuevo Vallarta

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Dreams Villamagna Nuevo Vallarta
4.0 of 5 Resort (All-Inclusive)   |   Paseo de lo Cocoteros, Lotes 32 y 33, Nuevo Vallarta 63732, Mexico   |  
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Ranked #7 of 26 Hotels in Nuevo Vallarta
Lockport, Illinois
1 review
9 helpful votes 9 helpful votes
“Loved it!!!!”
5 of 5 stars Reviewed June 13, 2014

Loved this resort! We stayed from May 27-June 3. From the moment we stepped off the Apple bus we were greeted with the most friendly staff. We were ushered away to our own private concierge since we paid a little extra for the junior suite ocean view club level. It was worth it (contrary to other reviews)! First time I've ever had an actual ocean view and it was beautiful! The room was beautiful! We had upgraded toiletries (shampoo, shower gel, lotion, sunscreen, razor, shave cream, comb, toothbrush, toothpaste, daily pack of cotton ball & Q-tips, shower cap and sewing kit), robes & slippers, daily stocked min-fridge, private check-in/out, private concierge, drinks and food all day long on our floor in addition to nightly turn down service. The maids even reminded us to put our valuables in the safe!

The resort is very clean! The beaches were very clean! The ocean was so warm as were the pools. According to other reviews, the infinity pool isn't heated but since it was so hot when we were there, it was very refreshing and always occupied. We did have to save chairs each morning, but I'm picky about my spots, so when in Rome... No resort bracelets and no restaurant reservations needed. That was great! The restaurants were very nice. Food was great and the service impeccable. I can't say enough how wonderful the staff is. All of the reviews are right! The staff was extremely courteous, kind and helpful and they are all very hardworking. Our standouts were Ismael and Miguel at the Gohan sushi 9th floor rooftop bar, Omar and Betty at the beach/pool bar, Ricardo at bell service, and Marlon our concierge. There were many others, but I can't remember everyone's names (lo siento!). The staff always asked how we were and how our stay was and they were always willing to provide whatever we needed or requested.

There were many previous comments about timeshare sales people, which had me concerned. Although we didn't spend a lot of time in the lobby, when we were there, we were NEVER approached by anyone about timeshares - only the friendly Dreams staff. There are privately owned units (separate buildings) at the resort, but that never presented any problems for us and we actually made friends with some of the owners at the bars.

This resort is on the smaller side, compared to other Iberostar or RUI resorts that I've been to, but it was just as nice. I would highly recommend it and we would definitely go back!!!

My only complaint would be that the resort no longer carries Captain Morgan rum which was a disappointment for me. :-(

Room Tip: Go for the Club Level. It wasn't that much more and was worth it. Beautiful view and special t...
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Manager at Dreams Villamagna Nuevo Vallarta, responded to this review, June 14, 2014
Dear guest ,

Fist of all I want to thank you for your very positive review on this site, we are glad to know you enjoyed your holiday with us. All this feedback its very important for us and every single detail you mentioned as well our co-workers will be share with our entire staff to let everybody know how enjoyable was your stay.

Our main goal is to fulfill our clients needs and exceeded their expectations, we'll be working every day to still offering the same quality service to all our guests. We hope you can visit us on the near future and live another Dreams experience.

Best regards.

Quality Management.
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2,359 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (563)
Date | Rating
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 12, 2014

Wowza! Where do you start? This place was UNBELIEVABLE- it was an AMAZING EXPERIENCE. Absolutely gorgeous location? Check.
Incredible 5 Star dining EVERY MEAL? Check
Great activities and amenities at every turn? Check
So what made it such an over the top of an experience??
THE PEOPLE!!!
There are plenty of gorgeous resorts, tons of nice fancy hotels, excellent restaurants in the world- but this place was SET APART BY THE PEOPLE- the STAFF- you had an ALL STAR Entertainment team- Johnny, Ramon, EZ, Ferny, Mitch, Dahlia, Lukas ("el Hombre Nuevo") They are always up for doing something- and be forewarned Dahlia is EXCELLENT at Cornhole and the guys are all solid "B-" Ping Pong Players :). You had outstanding restaurant staff who remembered you from day to day-(you've never been told you didnt make the dress code any nicer than you will when told by Rocio) - not to mention Julio and Betty who not only remembered you around the pools and the beach- BUT REMEMBERED WHAT YOU WERE DRINKING and refreshed it every 6 minutes!! The Concierge staff was excellent and gave some of the BEST tips and hints on places to go nearby BUT WHY SHOULD YOU?? Throughout the week- they even bring local merchants TO YOU- (I cant believe I didnt mention the local golf.. IF OFFERED YOU MUST PLAY THE PARTNER GOLF COURSES- REDONKULOUS! My only complaint is that when you arrive they greet you with "Welcome Home"- and then they have the nerve to kick you out one week later!!
I URGE YOU- for the next 9 months- cut back on your daily Starbucks, start scrimping around the house- save up your extra funds NOW to make reservations to GET DOWN TO DREAMS VILLAMAGNA. Trust me on this one- In advance, I will say- "You're welcome"

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Manager at Dreams Villamagna Nuevo Vallarta, responded to this review, June 16, 2014
Dear guest ,

Thank you very much for your kindly comments, we are more than glad to know that you enjoyed your visit with us and our staff was included on this review for their amazing job with you. Be sure we'll be sharing your comments with our entire staff.

We hope you can visit us on the near future and live another Dreams experience.

Regards.

Quality Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 10, 2014

Everything about this resort is top notch. Food and service were top notch. We especially loved the 9th floor sushi bar. Great entertainment and activities, tennis, zumba, archery, scuba, beach soccer (football), water volleyball, this place has it all. Loved knowing that the have the Explorer Club for the young ones if we ever are blessed to return with grandchildren someday. We highly recommend staying at the concierge level. Daily full compliment of open bar, breakfast, lunch, snacks from 7 a.m. until 7 p.m. right on your floor. The espresso bar and Jura machine available on our floor made our day!!! Excellent coffee. Service was outstanding, the staff friendly, knowledgeable and very accommodating to any request. My husband was not feeling well and the on site Dr. was amazing. The staff were alerted to the fact that he was room bound for a day or two and offered to customize anything for him to enjoy in our room. No detail was overlooked. Our room was a junior suite, complete with our private balcony jacuzzi. Couldn't have been more pleased with our stay and look forward to our next stay at Dreams.

Room Tip: Concierge Level Highly Recommended (8th Floor) Lovely pool and ocean view.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Manager at Dreams Villamagna Nuevo Vallarta, responded to this review, June 11, 2014
Dear guest ,

We appreciate your comments and we are glad to know you enjoyed your stay with us and thank you for all your feedback, this is very important for us to help us to still doing better our job every day.

We hope you can visit us back on the near future.

Regards.

Quality Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waco, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 9, 2014

My wife and I were at the Dreams Villa Magna the first week of June 2014. We stated at Secrets Silversands Puerto Morelos last year, and since both resorts are owned but the same company we thought we would try Dreams. I will give a honest opinion, but I have to say that it is hard not to compare to Secrets Silversands. If you are looking for a family place then Dreams is for you. If you would like a more romantic couples getaway then I would go to a Secrets. Also, I think the Secrets was a little nicer, yet so many things were equal.

First impressions- When we arrived off our shuttle bus, it was a little chaotic. The lobby is not very big and there were about 50-70 people sitting there to get on a bus to go to the airport...it felt a little crazy. Kids were running around everywhere. I wasn't expecting that to be our first impression.

Food- The food was excellent. We ate at every restaurant and the service was always exceptional. Our favorite was the Seaside Grill. The steak is pretty good (for a resort, not a super high quality steak- but good) and the fried cheese was an amazing appetizer. Our second favorite was El Patio. However, we enjoyed every restaurant. On two different nights they set up a huge buffet around the pool and it was excellent. Breakfast was always good. I had a omelette each morning with a smoothie. I always looked forward to it. The hostess at the breakfast buffet (I can't remember her name) was our favorite hotel employee.

Entertainment- This was probably the only disappointing thing about the hotel. The nightly entertainment was pretty lame the first few nights. Exceptions were the fire show...the circus show was ok and we enjoyed the mariachi band by the pool on the Mexican night. They also had a mechanical bull to ride that night---pretty cool. The Elvis show was horrible and one night they just had dancers and it was not very good.

Pools- pools were great. Huge pools. However, if you like to have a drink in the pool, it is not allowed at this resort. There is no pool bar and security will quickly tell you to get your drink out of the pool if you take one in. The good thing about this is that we never saw anyone totally wasted. Its definitely not a party hotel. The chairs by the pool are limited and I saw this complaint on other reviews...not sure why they don't just add more because they have a ton of pool space...not sure why they don't just fix this or answer why they don't? We had a certain place we wanted to sit so I went out every morning at 8am and got our chairs. Weather was awesome and the pool bar staff are prompt and nice.

Weight room- we used it every day. Its was very nice and adequate but if you go in the morning it is packed...so we went around 11am and no one else was in there.

Beach- great beach and you can walk for hours in both directions, it always felt totally safe.

Rooms- the rooms are very nice. Not quite as nice as Secrets Silversands. We stayed on the 8th floor and had a partial ocean/ mountain view...no need to upgrade to ocean view. You could also see the Fire show from our balcony. Room was cleaned every day, fridge was stocked and they have a DVD player in each room and you can check out movies from the concierge for free.

Drinks- as advertised, you can have top shelf spirits, just ask for them when they make your drink. Only disappoint was that they did not have Crown Royal. I think Jim Beam was the only bourbon they had. Lots of brands of tequila to try.

Again, as a couple I would probably not return. Not because it isn't good, just think Secrets is better. But I would definitely return with our daughter. There were a lot of kids there during our stay.

Room Tip: No need to upgrade if you can get a room on a higher floor. We were on the 8th floor with a tropica...
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Manager at Dreams Villamagna Nuevo Vallarta, responded to this review, June 10, 2014
Dear guest ,

Thank you for your review and every single comment you mentioned in every item.

We are happy to know you enjoyed our Restaurants and our large buffet around the pool area as well our weight room. I also appreciate your specific details in our different departments that you felt we did not exceeded your expectations - this kind of feedback its very important for us in order to still improving our service and have the tools to work on that, be sure we'll do the necessary to have special attention on those cases.

As you notes Dreams Villamagna is a different concept from Secrets, although we are the same company all our resorts has their own special concept to fulfill our clients needs. Dreams as a familiar concept & Secrets as a couple resorts. But I'm glad to know that you saw the difference of each resort and obviously you'll be welcome next time with your daughter.

Our best regards to you.

Quality Management.
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 9, 2014

Beautiful Holiday nice hotel very friendly staff. Sea a little rough but beach lovely.
Long flight Dreamliner very nice long delay at airport on arrival very slow nearly 2 hours but soon forgotten on arrival at resort.

Room Tip: Try and get room in block that look out onto Pools and sea, other block not good view and busy road.
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Manager at Dreams Villamagna Nuevo Vallarta, responded to this review, June 9, 2014
Dear guest ,

We appreciate your time for your review. We invite you to visit us on the near future.

Regards.

Quality Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 8, 2014

We had so much fun and we ate like kings! The food was plentfiul, and 5 star quality. The theme dinners provided an amazing array of food and the restaurants Portofino, El Patio and Oceana had delicious 5 course meals with artistic plating. All the servers were attentive and so happy to meet your every hearts desire. Can't say enough about the entertainment staff. Ramon, Ferny, Eze, Lucas, Jonny, Mitch, Derick, and Dahlia were wonderful, fun, funny and so hardworking. We loved the daily group tennis lessons (free) and took private tennis lessons because Ferny is excellent! Tennis should be highlighted on the website!!! Daily water aerobics, beach volleyball, bike tours, wacky pool games and ping pong provided non stop fun. The 4pm classes in food sculpture, tequila tasting, etc. are great! A shout out to Paula, our housekeeper who kept our room clean and well supplied with clean towels. Turn down service to boot! Don't miss the rooftop sushi bar with beautiful views of the city.LOVED THIS PLACE!!!! CAN'T WAIT TO GO BACK. !!!

Room Tip: Rooms are large, have a freestanding tub, double sink, private balcony with hot tub, fully stocked m...
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Manager at Dreams Villamagna Nuevo Vallarta, responded to this review, June 9, 2014
Dear guest ,

We really appreciate your kindly comments during your stay with us. It's a pleasure to know you had a wonderful time in Dreams Villamagna Nuevo Vallarta Hotel and you enjoyed our Restaurants, Entertainment team and Housekeeping staff made the difference to you - we'll be sharing your comments with them to let them know your feeling.

You'll be welcome anytime and think in your home away home > Dreams Villamagna.

Best regards.

Quality Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 7, 2014

From the minute you arrive you are made to feel very welcome at this hotel. The rooms were really nice and the views were great. The pool area and beach are are amazing with the waiters coming around every few minutes to see if you need a drink. They also had good banter and could have a joke with them. Everyone in the Entertainment team were superb and they always up for a laugh and interacting with the guests even when they weren't participating in a game. The food for an all inclusive resort couldn't get much better, you had 5 restaurants to chose from with the Seaside Grill being my favourite plus room service is available 24 hours a day. Also the service in every restaurant was really good with the waiters being very attentive. We would recommend this hotel to any of our friends and will hopefully come back at some point in the future. The weather was fantastic and couldn't say a bad word about this resort.

Room Tip: Ask for a pool view as yo have a a great view of the pool and ocean.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Manager at Dreams Villamagna Nuevo Vallarta, responded to this review, June 9, 2014
Dear guest ,

Thank you for your positive comments during your stay. We are happy to know you enjoyed everything and our gourmet Restaurant was not the exception as well our Entertainment team and staff. Our main goal is exceeded our guest expectations and we're always working to do our 100%.

Dreams Villamagna invite you to come back on the near future.

Regards.

Quality Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dreams Villamagna Nuevo Vallarta

Address: Paseo de lo Cocoteros, Lotes 32 y 33, Nuevo Vallarta 63732, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Nuevo Vallarta
#5 Top resorts Hotel in Nuevo Vallarta
#5 Romantic Hotel in Nuevo Vallarta
#6 Luxury Hotel in Nuevo Vallarta
#6 Family Hotel in Nuevo Vallarta
#7 Spa Hotel in Nuevo Vallarta
#7 On the Beach Hotel in Nuevo Vallarta
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Villamagna Nuevo Vallarta 4*
Number of rooms: 229
Official Description (provided by the hotel):
Dreams Villamagna brings Unlimited-Luxury® to families, couples and friends in a picturesque setting with the Sierra Madre Mountains in the distance. ... more   less 
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Also Known As:
Dreams Villamagna Nuevo Vallarta Hotel Nuevo Vallarta
Dreams Villamagna Nueva Vallarta Nuevo
Dreams Villamagna Nueva Vallarta Hotel

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