My wife and I stayed at the Dreams Villamagna from Jan. 5 – 12 and have been to other resorts in the Mayan Riveria, Cuba and Punta Cana. We booked our trip with Air Canada Vacations. Our flight arrived on time at Puerto Vallarta airport. Going through customs was smooth and quick as our flight was the only arrival at that time. Collected our luggage and made our way through the “shark tank” (remember to move quickly until get you get outside). We found our Rep waiting outside and were directed to our bus. The trip took 25 minutes.
Check In – Was quick and easy. Given a nice cool drink. No bracelets. Had emailed a week earlier requesting ocean view room on a higher floor with king size bed and our request was met. Our room 1612 was next to elevator but noise was never an issue. In fact, having no room on one side made things seem even quieter.
Room – A large junior suite with plenty of space for both of us. A fantastic ocean view from the balcony to watch the sunsets. The balcony also had a two-person Jacuzzi that we used a couple of times. The room had a nice living area and a king-sized bed in the sleeping area. As we read in previous reviews, the bathroom is separated only by a curtain from the sleeping area. No problem for us but may be an issue for others especially if you are with children. The bathroom area has a toilet that is separated with a frosted glass door for privacy and large two-person shower with a similar style door. There were also two sinks in the vanity as well as a large bathtub. There is a safe to store your valuables and a mini-bar in the closet area as well as a closet with lots of space for storing clothes. Our room was always kept clean by our maid who we never saw as we were always at the beach during the day. We received nightly turndown service where they brought new towels (if necessary) and left the next day’s activity sheet (nice touch to know what is going to be happening or if one of restaurants was going to be closed). Our mini-bar contained pop, juice and mini-Coronas and was always restocked daily.
Food – Always ate breakfast at the World Café buffet. Good selection of food to choose from. Variety of pre-cooked hot food as well as a person who would prepare made-to order eggs. There were plenty of fresh fruits and juices as well as a variety of breads, pastries, muffins and cereals. Most lunches were eaten at the outdoor Oceana a la Carte restaurant. Great menu with a variety of items to choose from. The chicken and turkey sandwiches were outstanding as was the nachos with cheese sauce and salsa served as an appetizer while waiting for your meal. My wife enjoyed the coconut ice cream with chocolate sauce for dessert. We ate once at the buffet and did not take advantage of the Seaside Grill where there were burgers, hot dogs and nachos ready made to take poolside/beach or eat there. It was nice not having to make dinner reservations for any of the a la carte restaurants and being able to go as many times as you wanted to the restaurant of your choice. We ate at all of the a al cartes, Portofino - Italian (2X), Seaside Grill – Steaks (2X), Oceana – Seafood and El Patio – Mexican. All menus had a good variety of choice and all the meals we had were very good. Our favourite a al cartes were Portofino for its quiet ambiance as it was for adults only and the Seaside Grill that was outside and you were able to hear the waves crashing while enjoying your meal. We also enjoyed the Chilean house white wine with every meal. Most nights after dinner we took advantage of the rooftop Gohan sushi bar where we finished the evening with a nice drink and some wonderful California rolls. There was always plenty of great food to eat at all three meals and we never found ourselves hungry during the week.
Beach/Pool – We spend most our days relaxing at the beach. There were usually plenty of lounge chairs available anytime during the day. You usually had to arrive by noon if you wished to find shade under a palapa. There was no “towel game” as security made sure chairs were being used. The beach is beautiful for walking as you can go in either direction and walk for miles. The waves were great for body surfing or boogie boarding. We did not spend much time at the 3 pools, which are all different temperatures. The main pool by the hotel is warm with the middle pool being a bit cooler. The third pool nearest the beach is cold but great for cooling off on those hot days. You could usually find a lounger around the middle pool and pool near the beach but it was difficult finding one at the main pool where most of the activities took place.
Activities – We took the opportunity to do yoga by the beach every morning with Amanda. What a great way to start your day! Listening to crashing waves as you were doing your poses. There were lots of other activities offered at the resort but we were there for some R and R so we choose to spend our days at the beach. There were nightly shows available and a must see is the Fire Show. The entertainment team did an amazing show!
Staff – As many reviewers have already stated the staff at the Villamagna are fantastic. Everyone is friendly and helpful. A special thanks to the following staff for making our vacation a wonderful experience: Francesco A (beach server), Betty (sushi bar server), Alex (Seaside server).
Finally, the Dreams Villamagna is a smaller resort perfect for a nice quiet vacation. It is not for those looking to party. We have been to larger resorts for two weeks and would not hesitate spending two weeks at this resort. We look forward to heading back in the near future!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you so much for sharing your feedback about you stay in Dreams Villamagna Resort & Spa. I would like to express our gratitude for giving us the opportunity to pamper you during your stay with us and that we have accomplished one of our main goals, to give you and your wife a memorable vacation. We are also glad that you enjoy our services and facilities, future guest will find your review helpful for answers to many of their questions.
I will make sure Francisco, Betty and Alex know about your recognition.
It was an honor to serve you, and it will be an honor to welcome you back in the near future.
Quality Control Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.