I had been emailing back and forth with the reservations person for a couple weeks - I have a Tippr voucher for a studio or one-bedroom suite. I had specified in all the emails that I wanted a two-bedroom and we had agreed on how much extra I would pay, etc. When they emailed me the confirmation, it was for a ONE-bedroom, not a TWO. I emailed them a week ago to have them change it and send it back. Haven't received a single response in over a week.
In all my interactions with them prior to this, they were super helpful & responded relatively quickly. Now I'm so frustrated, I don't know what to do. I'm hoping they will read this and actually reply to me so I can get this squared away. I can't make flight reservations until I know that they have a TWO-bedroom available during the dates we agreed upon.
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