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“BAD CHOICE, WORSE EXPERIENCE.” 1 of 5 stars
Review of Hotel Siesta Real

Hotel Siesta Real
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Hotel Siesta Real
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Justo Sierra #899, Mexicali 21230, Mexico   |  
Hotel amenities
Ranked #12 of 15 Hotels in Mexicali
Indio, California
1 review
5 helpful votes 5 helpful votes
“BAD CHOICE, WORSE EXPERIENCE.”
1 of 5 stars Reviewed March 13, 2012

BAD CHOICE. DO NOT RENT. I arrived to Hotel Siesta around 3:30am. I was greeted by Manuel Beltran and I asked for information about prices and room choices. Apparently there where only two options for only two rooms left. The major difference was one room has a King size bed (Executive room) and the other room a two full size bed (in the old part of hotel). I choose the King size bed. “Executive Room” ($80.00dlls) in the “New Section” of the hotel. I paid with my American Express.
When I got to the room (301) to my surprise it was a two beds room, it was filthy and looked old. I called the front desk to clarify about the “mistake”, instead Manuel Beltran l rise hell by telling me to go to the front desk. Instead of apologizing or try clarifying the issue he asked me to go back to the front desk to cancel the room. When I got back he already had cancel my room, with out explanation. I was practically asked to leave by this guy Manuel Beltran who do not know or have any knowledge about customer Service. Friends of Trip Advisor remember this is Mexico the land of the tricks, the outlaw, corruption, etc. This guy did not care whatsoever he probably felt a Joy of accomplishment asking me to leave. I WILL NEVER GO BACK TO RENT AT THIS PLACE.

Room Tip: When traveling to Mexico always verify and ask lots of questions about your reservation or the room...
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  • Stayed March 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10 reviews from our community

Traveler rating
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    2
    3
    0
    4
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Solo
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Miami Fla.
Top Contributor
67 reviews 67 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 25, 2011

This is a small property very well located with two floors
It´s not luxurius but is very comfortable and has a good service.
Ideal for business travelers, very near from the border line.
It has a very nice Swiming pool

Room Tip: Choose Room in the second floor it´s more quiet
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  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 30, 2009

This is a nice mid-priced hotel with a wonderful restaurant on the property with an awesome Sunday buffet. We stay there every time we visit Mexicali. Highly recommended!

Stayed December 2008
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Siesta Real

Address: Justo Sierra #899, Mexicali 21230, Mexico
Location: Mexico > Baja California > Baja California Norte > Mexicali
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #12 of 15 Hotels in Mexicali
Price Range (Based on Average Rates): $
Number of rooms: 94
Official Description (provided by the hotel):
Enjoy Mexicali at Siesta Real Hotel, a hotel full of tradition. We offer 94 comfortable rooms & junior suites, swimming pool, restaurant bar, meeting rooms, internet room, travel agency, direct access to the city's most important sports facility: "Ciudad Deportiva", but most importantly you will receive the attention you deserve by our friendly personnel who will make your stay truly pleasant. ... more   less 

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