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“GREAT HOTEL & STAFF” 5 of 5 stars
Review of Howard Johnson Hotel Condesa

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Howard Johnson Hotel Condesa
2.5 of 5 Hotel   |   Portal Bravo 14 Zona Centro, Leon 37000, Mexico   |  
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Ranked #12 of 42 hotels in Leon
Trinidad, Colorado, United States
1 review
“GREAT HOTEL & STAFF”
5 of 5 stars Reviewed March 14, 2013

Probably the best location for a hotel in Leon. The staff was great, the rooms were clean and housekeeping did a wonderful job. I booked my room for a week and paid $31 dollars and was more then happy with my room. The only complaint I have was the WiFi was horrible

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL H J, Manager at Howard Johnson Hotel Condesa, responded to this review, March 19, 2013
Dear Robert:

Thank you very much for your comments. In Howard Johnson Hotel Condesa, we feel proud to serve our guests. We hope to see you soon again.

Grettings :)

PEM
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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61 people have reviewed this hotel

Traveler rating
    18
    28
    4
    5
    6
See reviews for
14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
toronto
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 20, 2012 via mobile

Hotel is a historic building right at the centre plaza with all the beautiful cathedrals around and lots of shoping and restaurants.Rooms in a wright wing of the hotel are outdated (i was at 4th floor) and need major renowation.No AC just a fan,windows are old and its imposible to close it and bed is old to.TV probably from 80th and almost no internet in a room.Then i exchange this room for another one on 3rd floor left wing and its much better rooms,renowated and with AC.By the way the staff of the hotel are exellent and always willing to help.Thanks to all of them.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL H J, Manager at Howard Johnson Hotel Condesa, responded to this review, July 16, 2013
Dear Ted:

Thank you for your comments. I am glad to tell you about our new soundproof glass, especially in garden view suites.

We hopen to see you soon.

Greetings.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 1, 2012

I stayed here two nights the hotel staff were very friendly and competent.
The onsite restaurant is very convienient and open (as of this writing) until 11:00pm
The food was not superb but was tasty and after alot of driving in very hot weather and a busy
schedule in Leon Mexico the ice cold corona beer with dinner was extremely satisfying !!!
The Beds were a bit hard(slept like a rock anyway) and hot water in my sink was not functional and if you want a nice view rent one of the rooms facing towards the plaza the other rooms face a not very well kept outside section of the building. Other than these observations the place was great !!!!

Room Tip: Rent a room facing the plaza if you want a nice view !!!
See more room tips
  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL H J, Manager at Howard Johnson Hotel Condesa, responded to this review, March 21, 2013
We apreciate your comments, they are so valuable for us, to improve our facilities and services. Sorry for anwering so far, but it wasn't available to manage this page. We hope to see you soon.

Grettings
PEM
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
150 reviews 150 reviews
30 hotel reviews
Reviews in 35 cities Reviews in 35 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed March 5, 2012

Stayed here2 nights for the view of the awesome Plaza Principal. Unfortunately there is a karaoke bar on the plaza that entertained us until 3am on the second night. The view was worth the negatives. The hotel is ideally located for exploring Leon Centro. It is time the hotel replaces the towels - very thread bare.

Room Tip: Had room 635. Room 634 would be a slightly better view. Four rooms across the front are 34 to 37...
See more room tips
  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL H J, Gerente at Howard Johnson Hotel Condesa, responded to this review, September 30, 2013
Dear Ted M.:

Thanks for your comments, We invited you to stay with us again. Please visit our webpage www.hjleon.com and findout about our promocions.

Thank you. Grettings.

PEM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
4 of 5 stars Reviewed September 28, 2011

This was my third time I stayed there. I will stay again, Friendly staff, I wish the beds were a little softer.

  • Stayed June 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL H J, Manager at Howard Johnson Hotel Condesa, responded to this review, July 16, 2013
Dear Juval 44:

We appologize to response untill this moment. We weren't able to manage this page.

We appreciate your comments. there are very helpfully to increase our quality.

We hope to see you soon

By the way we can offef a softly beds if you ask for them.

Thank you.
PEM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monterrey, Mexico
Top Contributor
56 reviews 56 reviews
16 hotel reviews
Reviews in 36 cities Reviews in 36 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed August 15, 2011

Stayed here two nights on a business trip. This was my second stay and I'll use the hotel again. The rooms are not huge, but they are clean and adequate. The beds are hard, but the AC works as does the cable TV. The hotel is super convenient to the historic city center, literally just walk out the door into the plaza. The staff was super friendly and helpful. While this is certainly not a 5 star hotel, it just works. And the price was right, too.

  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL H J, Manager at Howard Johnson Hotel Condesa, responded to this review, July 16, 2013
Dear Robert B:

Thanks for your comments, We invited you to stay with us again. Please visit our webpage www.hjleon.com and findout about our promocions.

Thank you. Grettings.

PEM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 6, 2011

I needed to reach someone who I know what staying at this hotel and the lady answering the phone did not want to take a message saying since she tried ringing the person they were not in their room and if they were out there would be no way to know when they come in. How unprofessional. I asked that a note be slid under the guest's room. Is it possible they don't know how important messages can be?

  • Stayed January 2011, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL H J, Manager at Howard Johnson Hotel Condesa, responded to this review, July 16, 2013
Dear Salcar 88:

We appologize for the inconvenient. Our actual procedures in front desk is to take the message for guesst if they are not available.

Thanks for your comments

We hope to see you soon.

PEM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Howard Johnson Hotel Condesa

Address: Portal Bravo 14 Zona Centro, Leon 37000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > Leon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #12 of 42 hotels in Leon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Howard Johnson Hotel Condesa 2.5*
Reservation Options:
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Also Known As:
Howard Johnson Leon
Leon Howard Johnson
Howard Johnson Condesa
Howard Johnson Hotel Condesa Leon, Mexico - Guanajuato

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