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“On the Plaza in Downtown Leon.....Very satisfying” 4 of 5 stars
Review of Howard Johnson Hotel Condesa

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Howard Johnson Hotel Condesa
2.5 of 5 Hotel   |   Portal Bravo 14 Zona Centro, Leon 37000, Mexico   |  
Hotel amenities
Ranked #17 of 44 Hotels in Leon
Los Angeles, California
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“On the Plaza in Downtown Leon.....Very satisfying”
4 of 5 stars Reviewed May 1, 2012

I stayed here two nights the hotel staff were very friendly and competent.
The onsite restaurant is very convienient and open (as of this writing) until 11:00pm
The food was not superb but was tasty and after alot of driving in very hot weather and a busy
schedule in Leon Mexico the ice cold corona beer with dinner was extremely satisfying !!!
The Beds were a bit hard(slept like a rock anyway) and hot water in my sink was not functional and if you want a nice view rent one of the rooms facing towards the plaza the other rooms face a not very well kept outside section of the building. Other than these observations the place was great !!!!

Room Tip: Rent a room facing the plaza if you want a nice view !!!
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  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL H J, Manager at Howard Johnson Hotel Condesa, responded to this review, March 21, 2013
We apreciate your comments, they are so valuable for us, to improve our facilities and services. Sorry for anwering so far, but it wasn't available to manage this page. We hope to see you soon.

Grettings
PEM
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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73 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Vancouver, Canada
Top Contributor
243 reviews 243 reviews
41 hotel reviews
Reviews in 54 cities Reviews in 54 cities
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed March 5, 2012

Stayed here2 nights for the view of the awesome Plaza Principal. Unfortunately there is a karaoke bar on the plaza that entertained us until 3am on the second night. The view was worth the negatives. The hotel is ideally located for exploring Leon Centro. It is time the hotel replaces the towels - very thread bare.

Room Tip: Had room 635. Room 634 would be a slightly better view. Four rooms across the front are 34 to 37...
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  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL H J, Gerente at Howard Johnson Hotel Condesa, responded to this review, September 30, 2013
Dear Ted M.:

Thanks for your comments, We invited you to stay with us again. Please visit our webpage www.hjleon.com and findout about our promocions.

Thank you. Grettings.

PEM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
4 of 5 stars Reviewed September 28, 2011

This was my third time I stayed there. I will stay again, Friendly staff, I wish the beds were a little softer.

  • Stayed June 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL H J, Manager at Howard Johnson Hotel Condesa, responded to this review, July 16, 2013
Dear Juval 44:

We appologize to response untill this moment. We weren't able to manage this page.

We appreciate your comments. there are very helpfully to increase our quality.

We hope to see you soon

By the way we can offef a softly beds if you ask for them.

Thank you.
PEM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monterrey, Mexico
Top Contributor
60 reviews 60 reviews
19 hotel reviews
Reviews in 38 cities Reviews in 38 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 15, 2011

Stayed here two nights on a business trip. This was my second stay and I'll use the hotel again. The rooms are not huge, but they are clean and adequate. The beds are hard, but the AC works as does the cable TV. The hotel is super convenient to the historic city center, literally just walk out the door into the plaza. The staff was super friendly and helpful. While this is certainly not a 5 star hotel, it just works. And the price was right, too.

  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL H J, Manager at Howard Johnson Hotel Condesa, responded to this review, July 16, 2013
Dear Robert B:

Thanks for your comments, We invited you to stay with us again. Please visit our webpage www.hjleon.com and findout about our promocions.

Thank you. Grettings.

PEM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 6, 2011

I needed to reach someone who I know what staying at this hotel and the lady answering the phone did not want to take a message saying since she tried ringing the person they were not in their room and if they were out there would be no way to know when they come in. How unprofessional. I asked that a note be slid under the guest's room. Is it possible they don't know how important messages can be?

  • Stayed January 2011, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL H J, Manager at Howard Johnson Hotel Condesa, responded to this review, July 16, 2013
Dear Salcar 88:

We appologize for the inconvenient. Our actual procedures in front desk is to take the message for guesst if they are not available.

Thanks for your comments

We hope to see you soon.

PEM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, TX
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2010

This hotel is truly amazing. First off, I would recommend anyone that stays here get the suite with plaza view. The view of centro historico is remarkable and the room itself is enormous, with two king beds, and a separate room with two sofas (one being a sofa bed) and also A/C. The bathroom is huge with a separate bath and shower and also closet space. Secondly, they have transportation to/from the airport. The airport is quite far so this saves you about 290 pesos each way. Finally, the service is excellent. They helped us get a safe deposit box which we used numerous times and also once we had clothing delivered which was placed in the room. Everyone was truly kind and more than gracious. One tip, I'd recommend you send an e-mail directly to the hotel at reserv@hjleon.com because you can get much better rates by communicating with the reservations office directly than from booking online. The lady I spoke with is Eva Hernandez, very helpful. This is everything and more that a hotel should be and I was truly swept off my feet!

  • Stayed July 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL H J, Gerente at Howard Johnson Hotel Condesa, responded to this review, October 1, 2013
Dear Slickvik69:

We apreciate your comments, they are so valuable for us, to improve our facilities and services. Sorry for anwering so far, but it wasn't available to manage this page. We hope to see you soon.

PEM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cancun, Mexico
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 5 cities Reviews in 5 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed July 29, 2009

I stayed in this hotel a handful of times between January - June 2009. The best part about this hotel is its location overlooking Leon's zocalo. The hotel is clean and the staff is friendly/efficient. I always stayed in one of the upgraded rooms with a large terrace overlooking the zocalo. A wall of glass doors separates the room from the terrace and the sliding doors opened nearly all the way, giving the feeling of the terrace being a part of the room. These rooms also had a large bedroom area and a sitting/dining area separated by a partition. The bathroom was on the larger side. The furnishings/decor are a bit outdated, but in good condition.

  • Stayed January 2009, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTEL H J, Gerente at Howard Johnson Hotel Condesa, responded to this review, October 1, 2013
Dear Guest:

Thank you very much for your comments. In Howard Johnson Hotel Condesa, we feel proud to serve our guests. We hope to see you soon again.

Grettings

PEM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Hotel Condesa

Address: Portal Bravo 14 Zona Centro, Leon 37000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > Leon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #17 of 44 Hotels in Leon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Howard Johnson Hotel Condesa 2.5*
Number of rooms: 167
Reservation Options:
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Also Known As:
Howard Johnson Leon
Leon Howard Johnson
Howard Johnson Condesa
Howard Johnson Hotel Condesa Leon, Mexico - Guanajuato

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