It was a little bit older and more tired than I had expected from my research but we were still happy here. The room was very large and gaily painted however I feel this was to cover up the age and disrepair of the room (and it worked)! The bathroom was very small and basic and you had to pay for the internet. The Argentinian restaurant served good huge meals but the breakfast cafe was lacking in service and we gave up after the first morning. The English speaking man on reception was very helpful in assisting us with planning our day, overall we were satisfied.

Ok, i havent read through the other reviews.... but my experience of this place was very bad.
I was actually dumped here because expedia had overbooked on another hotel so they brought me here.
My first impression was good. As i walked into the reception i thought it would be good quality , seeing it was 4*and i was happy that it had a restaurant nearby and i liked the traditional mexican style decor.
I had no issues with the reception etc
However, when i got to my room, a shiver went down my spine.
The bed was old, hard and the sheets had HOLES and STAINS on them. That immediately put me off the idea that i would have to sleep in it. The TV controller was nailed to the wall and awkward to operate the television which was on its last legs.
The bathroom was sizeable but even though it was superficially clean i got another shiver down my spine. It felt dirty and when i used the shower it spirted out cold or hot water, no compromise.
There is something about this place which reaps of tatty, shortcuts and not clean.
Bascially, this is not a 4* by any standards.
My advice: avoid this place. I couldnt wait to get out !!

Quiet neighborhood, decent breakfast in hotel restaurant, Argentine restaurant very good, Interesting " real " Mexican decor, walked to main road to catch tour bus no problem, bathrooms clean but a bit rough, Reliable sitios. We enjoyed our stay. I've also stayed at Hotel Catedral which is much more modern and way more active neighborhood if thats what your looking for.

We visited in January 2006. We had been staying at Hotel Cathedral in the Centro Historico, which we loved, but thought it best to see as much of the city as possible. Unfortunately, we wisehd we's stayed where we were, hotel wise, but the location move was good.
Our main problem was the COLD!! It was freezing, and the room and windows are huge (and when we arrived, the windows were open!). The door staff gave us extra blankets, but they ran out (so it wasn't just us). I'm sure that in summer, when it's hot, the rooms are airy and bright, but in winter, a cosy (small even!) room is probably a better choice. It was clean. Price wise, it was expensive, compared with DF in general and Mexico as a whole. I',m afriad I didn't find the staff friendly , like other reviewers, but there seems to be a lot of people working there.