We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great place to stay in Leon GTO” 5 of 5 stars
Review of Crowne Plaza Hotel Leon, Gto

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Crowne Plaza Hotel Leon, Gto to your Saves list
Crowne Plaza Hotel Leon, Gto
3.5 of 5 Hotel   |   Blvd Manuel J. Clouthier 245, Leon 37150, Mexico   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #6 of 45 Hotels in Leon
Certificate of Excellence 2014
The Woodlands, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great place to stay in Leon GTO”
5 of 5 stars Reviewed May 28, 2014

I have stayed at this fairly new property dozens of times and have always been impressed by the cleanliness of the hotel, the friendliness of the staff, the quality of the food, and the location. Most of the staff speak excellent English and I always feel welcome.

Room Tip: The hotel is basically a circle with rooms on the inside and outside of the circle. Try to get a roo...
See more room tips
  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza L, Guest Relations Manager at Crowne Plaza Hotel Leon, Gto, responded to this review, May 29, 2014
Dear OTR08

It is a pleasure to know that your experience at our facility was a success for us is very important that our guests can enjoy a memorable experience. The improvement is continuous, so we will not stop striving for excellence in all our services and facilities. We hope that on your next visit to the city of Leon, Guanajuato., We are your first choice in lodging. Sincerely, Crowne Plaza Hotel Leon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

100 reviews from our community

Traveler rating
    39
    45
    9
    3
    4
See reviews for
18
10
6
56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
San Diego, California
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 8, 2014

We stayed in 3 different rooms because we checked in and out traveling to surrounding areas.
All 3 rooms were wonderful. Beds comfortable, showers with great pressure and hot water. Only draw back, no tub.
Indoor heated pool was a great way to end the days. My 2 year old loved the small kids pool. The hotel was quiet but not empty. Seemed like mostly traveling business people but I did not feel unwelcome as a family. We prefer quieter hotels anyway.
Everything was extremely clean. Coffee, fruit, and cookies are offered on each floor daily.
Staff was extremely helpful.
If I were to be critical of anything, their breakfast buffet was ok but not great.
We would definitely stay again.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza L, Guest Relations Manager at Crowne Plaza Hotel Leon, Gto, responded to this review, May 10, 2014
Dear Julie G.

We welcome your comments, for us is very important to share their experience and knowledge that meet your expectations. The improvement is ongoing and we are working to ensure that our guests have a great experience with us. We hope to serve you again on your next visit to the city of León, Guanajuato. Sincerely Hotel Crowne Plaza León.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clinton Township, Michigan
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 23, 2014

This hotel is clean and I feel safe here. The restaurant dinner options could use a lot of improvement. The breakfast buffet is nice, but it could open much earlier for business travelers, and the service could be much faster. It could also use an on-site store for convenience items and snacks. Many restaurants and a mall within walking / short driving distance. Staff is friendly.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza L, Guest Relations Manager at Crowne Plaza Hotel Leon, Gto, responded to this review, April 24, 2014
Dear MickMill

First of all send a cordial greeting, appreciate your comments, are very important for us because they are areas for improvement in which we work. And feedback were provided to our General Manager, hope gives us the opportunity to serve you again. Sincerely Hotel Crowne Plaza León.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2014 via mobile

We were just there visiting family, it's in a nicer area of Leon. Rooms were nice and clean, bathroom was nice and big, poor lighting in the bathroom but not terrible. We had our kids with us and the housekeeper was awesome, she folded there blankets and put there stuffed animal on bed everyday. Wifi worked every now and then, not the greatest. We did wish that there was a mini fridge but there wasn't. Pool and restaurant were great.

Stayed April 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza L, Guest Relations Manager at Crowne Plaza Hotel Leon, Gto, responded to this review, April 9, 2014
Dear Krocha2:

We welcome your comments, for us is very important to share your experience with us, and know that we meet their expectations. The improvement is ongoing and we are working to ensure that our guests have a great experience with us. We hope to serve you again on your next visit to the city of Leon, Guanajuato. Sincerely Hotel Crowne Plaza León.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nagasaki, Japan
Top Contributor
59 reviews 59 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 15, 2014

There is a folks tale saying that the best place to go is where the locals go.
This is true for the Hotel Crown Plaza Leon. It is definitely where the people living in Leon meet to have breakfast or dinner together. And it is for a good reason: the staff is friendly, the service is excellent, the food is good, the restaurant counts with a gentle Chef who prepares delicious Japanese food.
The rooms are very clean and nice, the beds are very comfortable. I did not have any problems with Internet.
The hotel is located very close to the largest shopping mall in Leon, although it is a little bit far away from the shoe stores and outlets it really doesn´t matter if that is not your sole purpose to visit the city.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza L, Guest Relations Manager at Crowne Plaza Hotel Leon, Gto, responded to this review, March 20, 2014
Dear Martha N

We welcome your comments, for us is very important to share your experience with us, and know that we meet their expectations. The improvement is ongoing and we are working to ensure that our guests have a great experience with us. We hope to serve you again on your next visit to the city of Leon, Guanajuato. Sincerely Hotel Crowne Plaza León.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crested Butte, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2014

World class hotel with a wonderful staff. I like the location and have stayed there the past two years for a total of 10 nights. The staff was the same each time. Clean, modern and hosting the best street taco stands in the city across the street, I look forward to going back!

Room Tip: I like facing the street side for the view. I am not sure if the atrium rooms get noisy when the po...
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza L, Guest Relations Manager at Crowne Plaza Hotel Leon, Gto, responded to this review, January 3, 2014
Dear Mr. Nostalgiapilot

It is a pleasure to know that your experience at our facility was a success, is very important for us that our guests can enjoy a memorable experience. The improvement is continuous, so we will not stop striving for excellence in all our services and facilities. We hope that on your next visit to the city of Leon, Guanajuato., We are your first choice in accommodation. Sincerely, Corina Servin, Hotel Crowne Plaza Leon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
the netherlands
Top Contributor
84 reviews 84 reviews
40 hotel reviews
Reviews in 51 cities Reviews in 51 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed December 9, 2013

We stayed here for 6 nights during the balloon fiesta. Great hotel, especially for business people. The rooms are very spacious and quiet with lovely spacious beds. Large bathroom and lovely shower. Everything is very clean. Twice lunch here and it was fine. Recommended.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza L, Guest Relations Manager at Crowne Plaza Hotel Leon, Gto, responded to this review, December 11, 2013
Dear sebregts,

Thank you for taking the time to write a review about your stay. I am happy to hear our facilities, rooms,bar, front desk and restaurant were at par with your expectations.
Your comments motivate us to keep improving everything in order to make your stay with us a success.
Sincerely Corina Servin, Hotel Crowne Plaza León.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Crowne Plaza Hotel Leon, Gto? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Leon, Gto

Address: Blvd Manuel J. Clouthier 245, Leon 37150, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > Leon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#4 Business Hotel in Leon
#5 Family Hotel in Leon
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Leon, Gto 3.5*
Number of rooms: 209
Official Description (provided by the hotel):
Crowne Plaza Leon ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Hotels.com, Priceline and Despegar.com so you can book your Crowne Plaza Hotel Leon, Gto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Hotel Leon, Gto Mexico - Guanajuato

Owners: What's your side of the story?

If you own or manage Crowne Plaza Hotel Leon, Gto, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.